Customer Support Specialist
4 semanas atrás
Are you passionate about delivering exceptional customer experiences? We're seeking a skilled Customer Support Specialist to join our team in vibrant Lisbon. As a key member of our customer service team, you will be responsible for ensuring high-quality service, handling requests and complaints, and building strong relationships with our clients.
Key Responsibilities:
- Provide excellent customer service
- Ensure high-quality customer service
- Handle requests and complaints
- Be the point of contact before and after purchase
- Build customer relations
Requirements:
- Fluent in German with a high level of English
- Client-oriented and empathic
- Eager to learn new things
- Well-organized and proactive
- A real team player and go-getter
- High communication skills with a positive attitude
What's in it for you?
- Permanent contract
- One month of training (fully paid)
- Competitive salary
- Meal Allowance
- A multicultural and diverse environment
- Equipment provided
- Private health insurance after probation period
- Team building activities
- Opportunities to grow within the company
About Lisbon:
- A colourful city view and a rich cultural history
- Pros of living in a European capital on a budget
- Delicious Portuguese cuisine and famous café culture
- Friendly people, good vibes and a happy-go-lucky urban life
- Warm climate all year and a sunny beach life next to the Atlantic
- A large English-speaking local community and international environment
About Our Company:
- We're a rapidly growing organization that started in October 2020
- We support our clients' cost-cutting initiatives, facilitate scale, and promote revenue growth by utilizing both human and technology approaches
- We have over 500 employees and over 21 different nationalities from all over the world
Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Portugal, or send us your CV to be considered for other projects or future opportunities.
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