German Customer Support Specialist for Streaming Service

3 semanas atrás


Lisboa, Lisboa, Portugal Cognizant Technology Solutions Tempo inteiro

Job Title: German Customer Support Specialist for Streaming Service

Job Summary: We are seeking a highly skilled German customer support specialist to join our team at Cognizant Technology Solutions. The successful candidate will be responsible for providing exceptional customer support to our clients in Germany and other German-speaking countries.

  • Provide customer support via phone, email, and chat
  • Identify and troubleshoot customer issues
  • Document all interactions and categorize cases
  • Escalate complex issues to the engineering team

Requirements:

  • At least 12 months of direct customer service experience
  • Excellent German language skills, both written and spoken
  • Fluency in English
  • Proactive attitude and strong team spirit

What We Offer:

  • Pleasant and inspiring working atmosphere
  • Opportunity to work with a rapidly expanding global organization
  • Professional development and clear career path
  • Competitive salary and relocation allowance


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