German Customer Support Specialist
3 semanas atrás
Customer Service Representative - German Language
Are you passionate about entertainment and media? Do you have excellent communication skills and a customer-oriented approach? We are looking for a German-speaking Customer Service Representative to join our team at Cross Border Talents.
Key Responsibilities:
• Assist viewers through phone and/or chat regarding different queries
• Provide account and application support to viewers
• Provide technical support and troubleshooting of system configurations and network settings
• Provide accurate and real-time responses to the viewer's inquiries
Requirements:
• Native or Proficient German (C2)
• Passionate about entertainment and media enterprise
• Excellent communication skills coupled with empathy, team spirit and customer-oriented
• Familiarity with digital streaming services and devices
• Positive and can-do attitude
• Previous experience in Customer Service is highly valued
What We Offer:
• Competitive wages (14 monthly payments per year)
• Performance bonus
• Health insurance with a dental plan (after 6 months contract)
• Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket
• Opportunity to participate in numerous activities such as our parade opening, annual awards, get together and much more
• Work with a diverse environment with people from over 15 nationalities
• Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more
• We promote inter-company mobility to work at any of our sites around the world.
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