Operations Manager French Speaker
2 semanas atrás
We are Emma - The Sleep Company, a highly ambitious and hard-working team that pushes you to produce your best work yet. We focus on how we approach problems, chase growth, and set ambitious goals. If you want your ideas to have an impact and your career to grow, then Emma is the right place for you.
Key Responsibilities- Monitor and improve our wholesale operations & service performance for assigned European Markets.
- Assist in the onboarding of our retailers and setting all requirements in the systems.
- Steer and run all operational tasks related to our retailer accounts, including assisting in setting up promotions.
- Ensure all stakeholders are aligned to achieve goals in terms of OTIF and customer satisfaction.
- Be the POC for internal teams on operations-related questions.
- Strive for process improvements, documenting and enhancing existing processes.
- Work with accounts to develop operational strategic plans that align with their business objectives and drive growth opportunities.
- Cooperate frequently with key stakeholders such as Sales, Logistics (both B2B and D2C Warehouses), and Production.
- Experience as an Order Manager in a B2B environment related to operations account management, e-commerce, or a start-up environment.
- Highly structured person capable of multitasking and working under pressure.
- Proactive and challenge the status quo.
- Excellent communication skills.
- Fluency in English and minimum of C1 in French.
- A combination of personal and company growth to accelerate your career and help you reach your goals.
- The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.
- Responsibility and decision-making authority from day one.
We proudly celebrate diversity and are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
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