Customer Service Representative in Lisbon, Portugal
2 semanas atrás
Customer Service Representative in Lisbon, Portugal
Are you looking for a new challenge in a dynamic and multicultural environment? Do you want to develop new skills and work with a strong company? This is what you will find here.
Our client is a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world. They are looking for motivated candidates to join their international team, including talents from more than 80 nationalities all over the world.
As a Customer Service Representative, you will be responsible for supporting clients' activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands. Your responsibilities will include answering incoming queries from customers, identifying issues and providing solutions, ensuring a high level of customer satisfaction, and recording data in the CRM system.
What's in it for you? A long-term fixed term contract, renewable every year, with a salary of 950-1050€ gross/month, including free accommodation. You will also receive reimbursement of your initial flight expenses after 9 months, airport pick up, yearly two-way flight ticket back to your home country, and help in paperwork, opening bank account, etc. upon your arrival. Plus, free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
Requirements
Native level of German and at least a B2 level of English. Knowledge of the value and impact that a good customer experience can create. A high school degree. Being an attentive listener, comfortable and skillful at communicating with people. Having a drive for excellence and professionalism. Being a real team player and committed to your work. Excitement about intercultural communication and the expatriate lifestyle. Living in or willing to relocate to Portugal for an international career and life experience. Having a valid Portuguese work permit (required).
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