International Customer Service Specialist

Há 10 horas


Porto, Porto, Portugal Sitel Corp. Tempo inteiro

Are you a Swedish native or fluent in Swedish with strong English communication skills?

We are looking for a highly skilled Customer Advisor to join our team in Porto, Portugal.

About the Role:

As a customer advisor specialist, your daily responsibilities will include providing first contact resolutions to customer queries, offering specialized customer support through written and phone communication, building meaningful relationships with customers, meeting and exceeding our customer service quality goals, compliance regulations, and productivity targets.

About You:

To succeed in this role, you will need to have a native or proficient level of Swedish (C2), advanced level of English (at least C1) both verbal and written, strong communication skills, analytical and problem-solving skills with strong attention to detail, and a desire to learn and advance.

What We Offer:

We offer a competitive salary ranging from €35,000 to €45,000 per year, depending on experience, relocation package, paid professional training, private healthcare & dental insurance (after six months of employment), growth opportunities through various development programs, fun and engaging company-wide initiatives, job stability, life-long skills and experience.

About Sitel Corp.:

Sitel Corp. is a leading global provider of customer experience solutions.

Apply Today


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