Global Customer Support Specialist

Há 5 dias


Porto, Porto, Portugal Headhunt International Tempo inteiro

Job Overview: Headhunt International is seeking an experienced Danish-speaking customer support specialist to join our team in Athens, Greece. As a global company, we provide excellent opportunities for professionals to work with world leaders in the tech industry.

Salary and Benefits: We offer a competitive monthly salary of $4,500 + 2 extra salaries per year, comprehensive health care benefits, and numerous discounts. Our clients also provide relocation support, including flight tickets, hotel accommodation, and assistance with finding a new home in Greece.

Job Description: In this role, you will be responsible for providing exceptional customer service to Danish-speaking customers, identifying their needs, and delivering tailored solutions. Your duties will include handling billing inquiries, transactions, and technical issues, as well as assisting with orders and account-related matters. You will also have the opportunity to troubleshoot complex problems using advanced research skills and collaborate with colleagues to find innovative solutions.

Required Skills and Qualifications: To succeed in this position, you must be fluent in Danish, possess excellent communication skills, and have sales experience with consumer products and services. Technical research skills and the ability to empathize with customers are also essential. A positive attitude, willingness to learn, and adaptability are highly valued traits in this role.

Benefits: As a member of our team, you will receive full training by certified instructors, enjoy professional growth and development opportunities, participate in special events, and benefit from free online Greek language courses. Our state-of-the-art premises offer a great working environment with relaxing break areas.



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