Financial Services Resolution Specialist

Há 3 dias


Porto, Porto, Portugal Phiture Tempo inteiro
Job Overview

We are seeking a skilled Financial Services Resolution Specialist to join our team. In this role, you will be responsible for executing complex transactions for NFC customers not supported by BPO providers.

About the Role

You will provide guidance to BPO providers on issue resolution to facilitate transaction execution. Additionally, you will develop and communicate mitigation plans for issues identified and provide escalations that require immediate end-to-end resolution and feedback to customers and internal stakeholders.

Key Responsibilities

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