Marketplace Operations Host and Support Specialist | Internship
2 semanas atrás
At Indie Campers, we're on a mission to make road trips accessible to everyone. To achieve this, we need talented individuals to join our team and help us deliver a world-class experience for our customers. We're looking for a Marketplace Operations Host and Support Specialist to support our hosts and ensure a seamless experience for our customers.
About the Role:
We're seeking a highly motivated and organized individual to join our team as a Marketplace Operations Host and Support Specialist. As a member of our team, you will be responsible for providing world-class support to our hosts, ensuring they have a positive experience on our platform. Your primary focus will be on troubleshooting issues related to their listings, bookings, and payments. You will also be responsible for developing and implementing strategies to acquire new listings in the region, driving marketplace growth.
Key Responsibilities:
- Respond to host inquiries via email, phone, and chat in a timely and professional manner.
- Assist hosts with troubleshooting issues related to their listings, bookings, and payments.
- Provide guidance and training to hosts on platform features and best practices.
- Develop and implement strategies to acquire new listings in the region, driving marketplace growth.
Requirements:
- Currently enrolled in a Bachelor's program or recent graduate in Business Administration, Hospitality, Tourism, or related field;
- Fluent in English (mandatory) and Spanish or Italian/German. Any other language skill is a plus;
- Strong communication skills, both written and verbal;
- Excellent customer service and problem-solving abilities;
- Comfortable on answering incoming phone calls and responding to online inquiries;
- Detail-oriented with strong organisational skills;
- Proficient in Microsoft Office and comfortable learning new software platforms;
- You thrive in fast-paced environments and feel comfortable with ever-changing situations;
- You are motivated by taking ownership of your projects;
- Passionate about the travel and hospitality industry, with a keen interest in RVs and outdoor adventures.
What We Offer:
- All internships include Meal Allowance;
- Online and on-the-job training to develop relevant skills to your growth: guest relations, customer service, problem-solving, communication, team spirit, organisation, time management, fleet coordination, supplies management and logistics;
- 6 month internship with the possibility of integration in Indie Campers after the internship.
Are you ready to join our team and help us make road trips accessible to everyone?
-
Marketplace Host
4 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroTHE ROLEWe are seeking a highly motivated and organized individual to join our team as a Marketplace Host & Operations Intern. As a key member of our operations team, you will be responsible for providing exceptional support to our hosts, ensuring seamless customer experiences, and contributing to the growth and development of our marketplace.Key...
-
Marketplace Host
Há 2 dias
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiro**About Us**We are a dynamic company that specializes in providing world-class support to our hosts through our platform. As a Marketplace Host & Operations Intern, you will play a crucial role in representing our brand and providing exceptional service to our hosts.**Key Responsibilities:**Host Support: Respond to host inquiries via various channels in a...
-
Marketplace Host
4 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroTHE ROLEWe are seeking a highly motivated and organized individual to join our team as a Marketplace Host & Operations Intern. As a key member of our operations team, you will be responsible for providing world-class support to our hosts, ensuring seamless communication and resolving any issues that may arise.Key Responsibilities:Host Support:Respond to host...
-
Sales and Account Management Intern
4 semanas atrás
Lisboa, Lisboa, Portugal Indie campers Tempo inteiroAbout Indie CampersWe are a leading campervan marketplace, dedicated to making road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.With over one million nights rented through our platform, we have welcomed more...
-
Marketplace Growth Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiro**Drive Marketplace Growth in Central Europe**As an Acquisition Analyst at Indie Campers, you will be responsible for developing and implementing strategies to acquire new listings in the Central Europe region, driving marketplace growth. Your role will involve analyzing acquisition data, managing host relationships, and ensuring high levels of host...
-
Sales and Account Management Intern
4 semanas atrás
Lisboa, Lisboa, Portugal Indie campers Tempo inteiroAbout Indie CampersWe are a leading campervan marketplace, dedicated to making road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.With over one million nights rented through our platform, we have welcomed more...
-
Marketplace Growth Specialist
Há 6 dias
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroAbout the RoleWe're seeking a skilled Acquisition Analyst to drive the growth of our marketplace in Central Europe (DACH). As a key member of our team, you'll be responsible for developing and implementing strategies to acquire new listings, managing host relationships, and ensuring high levels of host satisfaction.Key ResponsibilitiesDevelop and implement...
-
Acquisition Analyst
3 semanas atrás
Lisboa, Lisboa, Portugal Indie campers Tempo inteiroAbout Indie CampersWe are the leading campervan platform, dedicated to making road trips accessible and unforgettable for everyone. Our mission is driven by innovation, a strong product, and an unwavering commitment to our customers. By prioritizing a seamless booking experience and delivering high-quality road trips at competitive prices, we have become the...
-
Marketplace Operations Director
Há 4 dias
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroAt Indie Campers, a leading digital campervan marketplace, we seek an experienced Senior Marketplace Manager to oversee and optimize our 3P business unit. The ideal candidate will possess a strategic mindset, strong analytical skills, and the ability to manage relationships with key stakeholders.Key Responsibilities:Drive Business Growth: Develop and oversee...
-
Campervan Marketplace Growth Specialist
Há 4 dias
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroAbout Indie CampersIndie Campers is a leading campervan marketplace that aims to make road trips accessible to everyone. With a digital approach and customer-centric orientation, we have developed a strong booking experience and high-quality road trips at affordable prices.We offer a comprehensive array of road trip possibilities, including short-term RV...
-
Lisboa, Lisboa, Portugal Sitel Tempo inteiroWe are seeking a skilled and enthusiastic Customer Support Specialist to join our team at Vivino, the world's largest online wine marketplace.As a Customer Support Specialist, you will play a critical role in providing exceptional support to our customers, ensuring they have a positive experience with our platform. Your primary responsibilities will...
-
Customer Support Operations Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroAbout Indie CampersWe are a leading digital campervan marketplace aiming to make road trips accessible to everyone.Thanks to our customer-centric approach and strong booking experience, we have become a top choice for travelers from 169 countries.We offer a wide range of road trip possibilities, from short-term RV rentals to long-term campervan subscriptions...
-
Customer Support Operations Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroAbout Indie CampersWe're a leading campervan marketplace on a mission to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our platform, we've welcomed more than...
-
AWS Marketplace Business Development Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Amazon Tempo inteiroJob Title: AWS Marketplace Business Development SpecialistAs a Business Development Specialist in AWS Marketplace, you will play a key role in driving growth and adoption of cloud software solutions in Israel. Your primary responsibility will be to develop and execute strategies to increase AWS Marketplace adoption among customers and partners in the...
-
Customer Support Operations Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroAbout Indie CampersWe're a leading campervan marketplace, dedicated to making road trips accessible to everyone. Our digital approach and customer-centric focus have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.With over one million nights rented through our platform, we've welcomed more than...
-
Marketplace Delivery Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Localizationacademy Tempo inteiroJob Title: Marketplace Delivery ManagerAt Localizationacademy, we're seeking a highly skilled Marketplace Delivery Manager to join our team. As a key member of our organization, you will be responsible for onboarding customers to our marketplace model and technologies, overseeing and optimizing our lights-off service delivery operations, and ensuring our...
-
Support Operations Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal ALTER SOLUTIONS Tempo inteiroWe are looking for a skilled Support Operations Specialist to handle Application Support activities and play a major role in managing Incidents, BAU service requests, and Application Support activities in shifts.Main Responsibilities:Provide functional & technical support (batchs, interfaces...) Meet Service Level objective targets and roadmaps Escalate...
-
Business Operations Support Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob Title: Business Operations Support SpecialistBlu Selection is seeking a highly skilled and detail-oriented Business Operations Support Specialist to join our team. This is a challenging and rewarding role that requires strong analytical, problem-solving, and communication skills.Key Responsibilities:Maintain core business operations and handle...
-
Support Operations Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Aircall Tempo inteiroAbout the Role:Aircall is seeking a highly skilled Support Operations Specialist to join our team. As a key member of our Support Operations team, you will provide technical support to our global support team and work closely with our project managers and program managers to deliver exceptional customer experiences.Key Responsibilities: Provide technical...
-
Service Operations Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Multipessoal Tempo inteiroJob Title: Service Operations Support SpecialistAbout the Role:As a Service Operations Support Specialist at Multipessoal, you will play a crucial role in ensuring the smooth operation of our Mobile Experience team. Your primary responsibility will be to provide technical support to internal customers and teams, ensuring that all processes are working...