Service Delivery Lead
3 semanas atrás
We are seeking an experienced Service Delivery Lead to join our team in Lisbon. This is a challenging opportunity for someone who wants to make a significant impact on our clients' success.
Job DescriptionAs a Service Delivery Lead, you will be responsible for leading and aligning technical teams with client objectives. You will maintain clear communication and manage expectations, ensuring service standards are met and regularly updating the client on progress.
Responsibilities- Lead and align technical teams with client objectives
- Maintain clear communication and manage expectations
- Ensure service standards are met
- Regularly update the client on progress
To be successful in this role, you will need:
- At least 10 years of experience in project management, ideally in the IT sector
- Previous experience in the insurance sector or similar environments
- Knowledge of PL/SQL and .NET is preferred
- Proven skills in leading technical teams and developing maintenance strategies for critical systems
- Experience in stakeholder management and transparent client communication
- Strong analytical skills to identify and resolve technical problems efficiently and effectively
- Good level of Portuguese language
We offer a competitive salary of €80,000 per annum, plus benefits including health and life insurance, and a referral program with bonuses for talent recommendations.
About UsCapgemini Portugal is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world. We have a strong over 55-year heritage and are trusted by our clients to unlock the value of technology to address the entire breadth of their business needs.
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