Service Delivery Excellence Specialist
Há 1 mês
Are you passionate about delivering exceptional service and driving process improvements? Neotalent Conclusion is seeking an experienced Service Delivery Excellence Specialist to join our team
We are a leading Iberian specialist in Information Technology and Engineering services, part of the Netherlands-based organization Conclusion. With over 25 years of experience and a presence in key locations, we have established ourselves as a trusted partner for clients worldwide.
This exciting opportunity will allow you to leverage your expertise in ITIL and ServiceNow to drive business growth and customer satisfaction. You will work closely with our Service Delivery Management Lead to identify areas of improvement and develop strategies to enhance our service delivery processes.
Key Responsibilities:- Support the development of process improvements and recommendations to drive business growth and customer satisfaction
- Collaborate with cross-functional teams to implement changes and ensure seamless execution
- Analyze data and metrics to inform decision-making and optimize service delivery
- A competitive salary of €55,000 - €65,000 per year, depending on experience
- The opportunity to work on challenging projects for big clients and learn more about emerging technologies
- A dynamic and collaborative work environment with a focus on continuous learning and professional development
We are Neotalent Conclusion, a company that values innovation, results, and happy careers. Our team of talented professionals is dedicated to delivering exceptional service and driving business success.
Requirements:- Experience with ITIL and ServiceNow
- Expertise in Excel and PowerBI
- Strong analytical and problem-solving skills
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