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Company Overview
Linde Portugal is a leading company in the gases business, committed to providing high-quality products and services to our customers. We prioritize employee safety and well-being, ensuring a safe working environment with high safety standards.
Salary
The estimated salary for this position is €60,000 - €80,000 per year, based on the national average for similar roles in Porto or Lisbon. This figure may vary depending on experience and qualifications.
Job Description
As an IT Service Delivery Specialist at Linde Portugal, you will be responsible for implementing and adhering to our Delivery Services vision, which includes ITSM processes, tools, KPIs, and other guiding principles and standards. You will assess service needs and collaborate with other teams to support the implementation of service improvements, maintaining regular and effective communication with all stakeholders.
Required Skills and Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field
- +5 years of experience in IT Delivery
- Passion for IT and drive to implement positive change
- Strong communication skills and ability to cooperate effectively with others in a virtual team setting
- Familiarity with international work environments and fluency in English
- Basic knowledge of IT service management and incident handling tools, as well as asset repositories
- ITIL V3 or ITIL V4 certification (mandatory for the role)
Benefits
- Full-time position based on an unlimited contract
- Standard weekly working hours from 09:00 hrs till 18:00 hrs
- Opportunities for career growth and professional development
- Participation in the digitalization and task automation processes
- Contribution to the company's evolution towards digital transformation
Others
This role requires a self-motivated and well-organized individual who can work autonomously and travel as required. If you have project management certification, it will be an added bonus. We are looking forward to receiving your complete application via our online job market.