Holiday Consultant For Travel Agency
2 semanas atrás
Job Summary
We are seeking a highly motivated and experienced Global Travel Experience Specialist to join our team in Lisbon, Portugal. As a Holiday Consultant for a leading travel agency, you will be responsible for providing expert advice and support to customers on their travels.
About the Company
Your future company is a global leader in the BPO industry, with 170,000 employees across the globe. We provide innovative solutions, technology, and expertise to support operational needs for clients and deliver a seamless experience to customers.
Key Responsibilities
- Provide accurate and detailed information about holiday offers to customers
- Manage and respond to customer requests through various channels
- Assist customers with managing their bookings, queries, and requests
- Ensure excellent customer satisfaction by exceeding customer expectations
Required Skills and Qualifications
- A native-level proficiency in German and a minimum C1 level of English
- A valid Portuguese work permit (required)
- Living in or willing to relocate to Lisbon for an international career and life experience
- Flexibility and ability to adapt to changes with a positive mindset
- Motivation and commitment to perform assigned tasks effectively
Benefits
- Type of contract: Unfixed term contract, 30 days probation period
- Working hours: full-time (40h/week) Monday-Sunday 8:00-20:00
- Salary conditions: €1375 gross/month + €300 loyalty bonus every 3 months + €3000 signings bonus + performance bonus €120 from 4th full month
- Health insurance provided from the beginning
- Paid professional training
- Employee discounts
- Fun and engaging company-wide initiatives
- Excellent work culture
About Lisbon
Lisbon, the vibrant capital of Portugal, offers a rich cultural history, delicious cuisine, and a warm climate all year round. With a large English-speaking local community and international environment, it's an ideal location for expats.
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