Databricks Technical Support Specialist

1 semana atrás


Lisboa, Lisboa, Portugal Aitopics Tempo inteiro

About the Role

Aitopics is seeking a highly skilled Databricks Technical Support Specialist to join our team. In this role, you will be responsible for providing exceptional technical support to our customers, ensuring they have the best possible experience with our products.

Job Description

We are looking for a talented individual who has experience in technical support and is proficient in Big Data technologies such as Spark and Databricks. The ideal candidate will have strong communication skills and be able to effectively communicate technical concepts to non-technical stakeholders.

Responsibilities:

  • Provide timely and effective technical support to customers via phone, email, or other channels.
  • Investigate and resolve complex customer issues related to Databricks and other Big Data technologies.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and deliver training programs to improve knowledge and skills of internal teams.
  • Stay up-to-date with the latest developments in Big Data technologies and adapt technical expertise accordingly.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • At least 2 years of experience in technical support, preferably in Big Data technologies.
  • Excellent communication and problem-solving skills.
  • Strong analytical and technical skills.
  • Ability to work in a fast-paced environment and meet deadlines.

What We Offer:

  • $120,000 - $150,000 per year, depending on experience.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading technology company.


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