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Customer Experience Role Overview
We are seeking a highly motivated and experienced Customer Experience professional to join our team at Xm. The ideal candidate will have a strong background in customer service, with a focus on delivering exceptional experiences for our clients.
Main Responsibilities:
- Provide high-level customer service via live chat, email, and telephone
- Perform client analysis and take actions as required
- Develop and maintain excellent relationships with clients
- Cooperate effectively with other departments as required
- Contribute to team effort by achieving targeted results
Requirements:
- Degree in a business-related field
- Client handling experience in the financial services sector
- Fluent Russian and Uzbek speaker with excellent oral and written skills in English
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
Benefits:
- Attractive remuneration package
- Food allowance
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
Please visit our website to submit your online application for this position. All applications will be treated with strict confidentiality.
