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Order Management Associate Specialist

2 semanas atrás

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Job Description

We are seeking a highly skilled Order Management Associate Specialist to join our team in Organon Portugal. The successful candidate will be responsible for ensuring the smooth flow of order processing, maintaining accurate records, and providing excellent customer service.

Main Responsibilities:
  • Order Management: Manage and process customer orders from LATAM and Canada, ensuring accuracy and timely delivery.
  • Communication: Communicate with customers or internal teams regarding any delays or issues with shipments, providing regular updates on order status, delivery timelines, and stock availability.
  • Reporting and Analysis: Assist in generating reports and tracking order KPIs for the LATAM and Canadian regions, supporting the implementation of process improvements to streamline order management procedures.
Required Skills and Qualifications:
  • Bachelor's Degree: A bachelor's degree in business administration, finance, accounting, or a related field is required.
  • Language Skills: Fluency in English and Spanish language is mandatory.
  • Analytical Skills: Demonstrated experience working in large teams collaboratively, with strong math, query, analytical, and systems skills.
  • Leadership Skills: Effective training skills, team building capabilities, conflict resolution, negotiation, and project management skills are essential.