Game Support Liaison

3 semanas atrás


Lisboa, Lisboa, Portugal Thoth Tempo inteiro

Job Summary:

The Player Support Specialist will serve as a key liaison between Thoth and its gaming community. This role requires a passionate individual who is adept at handling various customer service functions related to our gaming products. The specialist will be responsible for addressing in-game inquiries, handling complaints, and providing continuous support to enhance the overall gaming experience.

Responsibilities:

  • Respond to players' in-game inquiries and provide solutions to issues.
  • Handle and resolve related complaints, suggestions, and consultations.
  • Engage with the players to gather feedback and enhance player satisfaction.
  • Monitor and report any game anomalies or issues.
  • Collaborate with technical teams to resolve issues promptly.
  • Contribute to the improvement and optimization of existing processes and content.

Requirements:

  • Native written proficiency in Italian.
  • Good spoken and listening English skills.
  • Ability to communicate effectively with diverse audiences.

Experience and Skills:

  • Experience in game customer service or a related field (preferable).
  • Familiarity with the gaming industry and a passion for anime culture.
  • Some gaming experience will be considered an advantage.

Personal Attributes:

  • Excellent communication and collaboration skills.
  • Strong service orientation with resilience to stress.
  • Responsible, patient, and detail-oriented, with a focus on execution and continuous improvement.
  • Ability to support and manage multiple projects simultaneously.

Working Conditions:

  • Ability to work in a fast-paced environment.
  • Flexibility to work in shifts, including weekends and holidays, if required.
  • Required to work on-site in our Lisbon (Portugal) office.

Contract Type: Tempo pieno

Salary: 1.000,00€ - 1.300,00€ al mese


  • Game Support Liaison

    4 semanas atrás


    Lisboa, Lisboa, Portugal Thoth Tempo inteiro

    Job Title: Player Support SpecialistThe Player Support Specialist will serve as a key liaison between Thoth and its gaming community. This role requires a passionate individual who is adept at handling various customer service functions related to our gaming products.Responsibilities:Respond to players' in-game inquiries and provide solutions to...

  • Game Support Liaison

    3 semanas atrás


    Lisboa, Lisboa, Portugal Thoth Tempo inteiro

    Job Summary:The Gaming Community Specialist will serve as a key liaison between Thoth and its gaming community. This role requires a passionate individual who is adept at handling various customer service functions related to our gaming products. The specialist will be responsible for addressing in-game inquiries, handling complaints, and providing...

  • Player Support Liaison

    3 semanas atrás


    Lisboa, Lisboa, Portugal Thoth Tempo inteiro

    Job SummaryThe Player Support Specialist will serve as a key liaison between Thoth and its gaming community. This role requires a passionate individual who is adept at handling various customer service functions related to our gaming products. The specialist will be responsible for addressing in-game inquiries, handling complaints, and providing continuous...

  • Game Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Thoth Tempo inteiro

    Job SummaryThe Player Support Specialist will serve as a key liaison between the company and its gaming community. This role requires a passionate individual who is adept at handling various customer service functions related to our gaming products. The specialist will be responsible for addressing in-game inquiries, handling complaints, and providing...

  • Game Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal 2K Tempo inteiro

    Job Title: Game Support SpecialistWe are seeking a highly skilled and passionate Game Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional support to our gamers and customers.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerProvide technical...

  • Game Support Expert

    Há 3 horas


    Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    At Teleperformance, we're seeking a skilled Game Support Expert to join our team. This role offers a unique opportunity to provide top-notch support to a large MMORPG player base.About the RoleIn this position, you'll be responsible for assisting players with in-game queries, item restoration, and account or billing issues. To excel in this role, you should...

  • Gaming Community Liaison

    3 semanas atrás


    Lisboa, Lisboa, Portugal Thoth Tempo inteiro

    Job SummaryThe Thoth company is seeking a highly skilled Gaming Community Liaison to serve as a key point of contact between the company and its gaming community. This role requires a passionate individual who is adept at handling various customer service functions related to our gaming products.Key ResponsibilitiesRespond to players' in-game inquiries and...

  • Game Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal (Ptw) Pole To Win International Tempo inteiro

    Job Title: Game Support SpecialistWe are seeking a highly skilled and passionate Game Support Specialist to join our team at PTW International. As a key member of our global customer support team, you will be responsible for providing exceptional support to gamers and customers worldwide.Key Responsibilities:Provide timely and effective support to customers...


  • Lisboa, Lisboa, Portugal Miniclip Sa Tempo inteiro

    Game Quality Assurance Engineer Job SummaryWe are seeking a highly skilled Game Quality Assurance Engineer to join our team at Miniclip Sa. As a key member of our QA team, you will be responsible for ensuring the high-quality of our games.Key Responsibilities:Develop and maintain test automation scripts to support game releases and updatesCollaborate with...

  • Game Support Advocate

    Há 3 horas


    Lisboa, Lisboa, Portugal (Ptw) Pole To Win International Tempo inteiro

    About the Role:As a Game Support Advocate at Pole To Win International, you will be responsible for providing exceptional customer support to gamers worldwide. You will ensure that customers' queries are answered promptly and professionally, and that all responses are provided with excellent attention to detail and care.Key Responsibilities:• Ensuring...


  • Lisboa, Lisboa, Portugal Miniclip Sa Tempo inteiro

    Job Title: Games QA EngineerYour primary responsibilities will include:Key Responsibilities:Ensuring the quality of all 1st party games published by Miniclip as part of the QA Team.Developing test automation scripts and tools to support new game releases and updates, and scheduling timely quality assurance and testing.Following up on regression automation...


  • Lisboa, Lisboa, Portugal Job Squad Tempo inteiro

    At Job Squad, we are seeking a seasoned professional to fill the role of Chief Customer Support Liaison. This position offers the opportunity to work with a multi-lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta.Key ResponsibilitiesThe successful candidate will be responsible for providing general and technical support to customers...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Title: Customer Support Liaison for Digital Content PlatformsWe are seeking a highly skilled Customer Support Liaison to join our team at Cross Border Talents. In this role, you will provide exceptional support to content creators across multiple platforms, ensuring they have a seamless experience.Key Responsibilities:Provide guidance on monetization...


  • Lisboa, Lisboa, Portugal Miniclip Sa Tempo inteiro

    Job SummaryWe are seeking a highly skilled Game Tester Automation Specialist to join our team at Miniclip. As a key member of our QA team, you will be responsible for ensuring the high quality of all 1st party games published by Miniclip.Key ResponsibilitiesDevelop test automation scripts and tools to support all new game releases/updatesSchedule timely...


  • Lisboa, Lisboa, Portugal Miniclip Sa Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Game Support Team Lead - Technical Operations to join our team. As a key member of our Player Support department, you will be responsible for managing the technical aspects of our games and ensuring that our players receive the best possible support experience.Key ResponsibilitiesManage the technical support for...


  • Lisboa, Lisboa, Portugal Miniclip Sa Tempo inteiro

    Job Title: Quality Assurance Specialist for Games DevelopmentAbout the Role:We are seeking a highly skilled Quality Assurance Specialist to join our Games Development team at Miniclip. As a Quality Assurance Specialist, you will be responsible for ensuring the high quality of all 1st party games published by Miniclip.Key Responsibilities:Develop test...


  • Lisboa, Lisboa, Portugal Miniclip Sa Tempo inteiro

    Job SummaryWe are seeking a highly skilled Quality Assurance Specialist to join our Games Development Studio in Tagus Park, Portugal. As a key member of our QA team, you will be responsible for ensuring the high quality of all 1st party games published by Miniclip.Main ResponsibilitiesDevelop test automation scripts and tools to support all new game...


  • Lisboa, Lisboa, Portugal Thoth Tempo inteiro

    Job Summary:The Thoth company is seeking a skilled Gaming Community Liaison Officer to serve as a key point of contact between the company and its gaming community. This role requires a passionate individual who is adept at handling various customer service functions related to our gaming products.Responsibilities:Respond to players' in-game inquiries and...

  • Customer Service Liaison

    3 semanas atrás


    Lisboa, Lisboa, Portugal Jujur Tempo inteiro

    Job Title: Customer Service LiaisonJob Summary:We are seeking a highly skilled Customer Service Liaison to join our team at Jujur. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients across various social media platforms.Key Responsibilities:Provide support to Content Creators/Influencers...


  • Lisboa, Lisboa, Portugal Takeda Tempo inteiro

    Medical Scientific Liaison OpportunityWe are seeking a highly skilled Medical Scientific Liaison to join our team in Porto, Portugal. As a Medical Scientific Liaison, you will play a critical role in providing local country field-based support for medical plan implementation.Key Responsibilities:Develop and maintain strong relationships with external...