Customer Support Liaison for Digital Content Platforms

Há 7 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
Job Title: Customer Support Liaison for Digital Content Platforms

We are seeking a highly skilled Customer Support Liaison to join our team at Cross Border Talents. In this role, you will provide exceptional support to content creators across multiple platforms, ensuring they have a seamless experience.

Key Responsibilities:

  • Provide guidance on monetization opportunities and channel optimization strategies
  • Stay updated with platform policies, safety, and copyright guidelines
  • Assist with account settings and resolve issues related to content ID and rights management
  • Address policy, safety, and copyright-related queries, including navigation policy and ad content guidelines
  • Troubleshoot technical issues such as video playback, uploading problems, account bugs, and membership concerns

Requirements:

  • Russian (B2-C1) and Polish (B2) language proficiency
  • Strong written communication skills in both languages
  • Previous experience in customer service is a plus but not mandatory
  • Ability to quickly learn and adhere to platform guidelines and policies
  • Problem-solving mindset and attention to detail
  • Residing in Lisbon or open to relocate to work onsite (relocation assistance is provided)
  • EU member state passport, a valid residence card for Portugal OR a valid certificate of temporary protection

What We Offer:

  • Attractive salary
  • Relocation help (applicable for candidates moving from the distance over 100 km away from Lisbon)
  • A supportive and dynamic work environment with growth opportunities
  • Training to help you succeed in this role
  • Opportunity to work with a leading platform in the digital content industry

  • Customer Service Liaison

    3 semanas atrás


    Lisboa, Lisboa, Portugal Jujur Tempo inteiro

    Job Title: Customer Service LiaisonJob Summary:We are seeking a highly skilled Customer Service Liaison to join our team at Jujur. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients across various social media platforms.Key Responsibilities:Provide support to Content Creators/Influencers...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the RoleWe are seeking a highly skilled Customer Support Representative to join our team at Cross Border Talents.This role involves assisting creators in navigating our platform features, optimizing their channels, and resolving technical issues.As a Customer Support Representative, you will ensure adherence to our platform guidelines, providing...


  • Lisboa, Lisboa, Portugal Bosch Group Tempo inteiro

    Job Title: Ecommerce Content CreatorAbout the Role:Develop and implement digital content marketing strategies globallyCollaborate with cross-functional teams to create engaging contentSupport the translation and localization of content for global marketsDesign and create digital content assets, including social media posts, videos, and infographicsManage and...

  • Customer Service Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Support Tempo inteiro

    **Customer Support Role at Movework**We are seeking a skilled Customer Support Representative to join our team at Movework. As a key member of our support team, you will be responsible for providing exceptional customer service to our users via various communication channels.**Key Responsibilities:**• Respond to incoming requests from platform users in a...


  • Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    About the RoleWe are seeking a highly skilled Content Moderator for Digital Platforms to join our team. In this role, you will be responsible for reviewing and moderating business content posted on social media platforms, with a focus on the Albanian market. Your primary goal will be to ensure that all content meets our client's policies and community...

  • Game Support Liaison

    3 semanas atrás


    Lisboa, Lisboa, Portugal Thoth Tempo inteiro

    Job Title: Player Support SpecialistThe Player Support Specialist will serve as a key liaison between Thoth and its gaming community. This role requires a passionate individual who is adept at handling various customer service functions related to our gaming products.Responsibilities:Respond to players' in-game inquiries and provide solutions to...

  • Digital Content Specialist

    21 minutos atrás


    Lisboa, Lisboa, Portugal Bosch Tempo inteiro

    Job DescriptionYour role in our success:Develop and curate engaging digital content for various platforms, incorporating SEO principles to enhance visibility.Collaborate with cross-functional teams to create and translate content for a global audience, adhering to brand guidelines.Design and implement digital marketing campaigns, including asset creation and...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Title: Customer Support Or Content Moderator For Social Media PlatformAre you passionate about delivering exceptional customer experiences and ensuring the accuracy of online content? Do you have a knack for problem-solving and a keen eye for detail? We're seeking a highly skilled Customer Support Specialist or Content Moderator to join our team and help...


  • Lisboa, Lisboa, Portugal Job Squad Tempo inteiro

    At Job Squad, we are seeking a seasoned professional to fill the role of Chief Customer Support Liaison. This position offers the opportunity to work with a multi-lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta.Key ResponsibilitiesThe successful candidate will be responsible for providing general and technical support to customers...

  • Digital Content Specialist

    38 minutos atrás


    Lisboa, Lisboa, Portugal Robert Bosch Group Tempo inteiro

    About the Role:We are seeking a talented Digital Content Specialist to join our team at Robert Bosch Group. As a key member of our content team, you will be responsible for creating and implementing digital content strategies that drive engagement and conversion.Key Responsibilities:Create high-quality digital content, including social media posts, videos,...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Support Specialist or Content Moderator for our Social Media Platform. As a key member of our team, you will be responsible for providing exceptional customer service and content moderation to our clients.Key ResponsibilitiesProvide timely and effective...

  • Game Support Liaison

    3 semanas atrás


    Lisboa, Lisboa, Portugal Thoth Tempo inteiro

    Job Summary:The Gaming Community Specialist will serve as a key liaison between Thoth and its gaming community. This role requires a passionate individual who is adept at handling various customer service functions related to our gaming products. The specialist will be responsible for addressing in-game inquiries, handling complaints, and providing...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Title: Content Moderator for Social Media PlatformAbout the Role:We are seeking a highly skilled Content Moderator to join our team in Lisbon. As a Content Moderator, you will be responsible for validating all written content for a social media platform, ensuring its accuracy and quality.Key Responsibilities:Validate written content for a social media...

  • Customer Support Liaison

    1 semana atrás


    Lisboa, Lisboa, Portugal AnyDesk Software Tempo inteiro

    About AnyDesk SoftwareWe are a fast-growing company that builds a platform technology to reinvent the internet.Job Title: Customer Support AssociateWe are looking for a talented and highly ambitious Customer Support Associate to join our team.As a Customer Support Associate, you will be responsible for providing quick and competent technical assistance for...

  • Digital Content Strategist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    About UsNestlé Sa is a global leader in the food and beverage industry, with a strong commitment to innovation and customer satisfaction. Our Integrated Marketing Services (IMS) team plays a vital role in delivering marketing solutions to our corporate teams, businesses, and markets.Job SummaryWe are seeking a highly skilled Digital Content Strategist to...

  • Player Support Liaison

    3 semanas atrás


    Lisboa, Lisboa, Portugal Thoth Tempo inteiro

    Job SummaryThe Player Support Specialist will serve as a key liaison between Thoth and its gaming community. This role requires a passionate individual who is adept at handling various customer service functions related to our gaming products. The specialist will be responsible for addressing in-game inquiries, handling complaints, and providing continuous...

  • Game Support Liaison

    3 semanas atrás


    Lisboa, Lisboa, Portugal Thoth Tempo inteiro

    Job Summary:The Player Support Specialist will serve as a key liaison between Thoth and its gaming community. This role requires a passionate individual who is adept at handling various customer service functions related to our gaming products. The specialist will be responsible for addressing in-game inquiries, handling complaints, and providing continuous...

  • Digital Content Creator

    3 semanas atrás


    Lisboa, Lisboa, Portugal Bosch Tempo inteiro

    Job OverviewWe are seeking a skilled Digital Content Creator to join our team at Bosch. As a key member of our content marketing team, you will be responsible for creating high-quality digital content that engages our global audience.Key ResponsibilitiesDevelop and implement a content strategy that aligns with our business goalsCreate a variety of digital...

  • Digital Content Strategist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    About UsNestlé Sa is a leading global food and beverage company, delivering high-quality products to consumers worldwide. Our Integrated Marketing Services (IMS) team plays a vital role in driving business growth through innovative marketing solutions.Job SummaryWe are seeking a highly skilled Digital Content Strategist to join our IMS team. As a key member...


  • Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    **About Us**Teleperformance is a leading provider of outsourced customer experience solutions.We are seeking highly motivated and detail-oriented individuals to join our team as Content Moderators.**Job Summary**This role involves reviewing online content to ensure that it meets our quality standards. As a Content Moderator, you will be responsible for...