Customer Service Representative for Navigation App in Lisbon

3 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Customer Service Representative for Navigation App in Lisbon

Blu Selection is seeking a highly skilled Customer Service Representative to join our team in Lisbon. As a key member of our customer service team, you will be responsible for providing exceptional customer experience to our users.

Key Responsibilities:

  • Provide timely and effective support to customers via phone, email, and social media
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless customer experience
  • Meet and exceed customer satisfaction targets

Requirements:

  • Native level of German and at least a B2 level of English
  • 1 year of customer service experience in a contact center
  • Knowledge of the value and impact of good customer experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive salary and relocation allowance
  • Meal vouchers and transportation allowances
  • Private health insurance after 6 months
  • Relocation package
  • Pleasant and inspiring working atmosphere in an international environment


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