Music Streaming Support Specialist for Multinational Company
1 semana atrás
This role as a Technical Support Agent at Blu Selection involves developing essential skills and working in a foreign country. Key responsibilities include consulting, assistance, and technical support for music-related products, requiring a native level of French and good English proficiency, enthusiasm about music and software, and knowledge of customer experience impact.
Key Responsibilities- Consult with customers on music product purchases to provide personalized recommendations.
- Offer technical support via various channels, including phone, email, and live chat.
- Guide users on product usage, covering software installation and device synchronization.
- Deliver efficient guidance and recommendations for purchasing music products.
- Native level of French and good level of English proficiency.
- Enthusiasm about music and software.
- Knowledge of customer experience impact.
- Excellent communication and interpersonal skills.
- Yearly renewable contract.
- Full-time working hours.
- Salary: €1,040 gross/month (including free accommodation) or €1,240 gross/month (excluding accommodation).
- Reimbursement of initial flight, airport pickup, and yearly two-way flight ticket back to home country.
- Free Portuguese lessons, cooking classes, sports activities, and social events.
- Opportunities for career growth and development within the company.
A multinational organization with a presence in over 80 nationalities, recognized for providing top-notch sales and customer service solutions. We prioritize employee career development, language skills, and social integration, offering a supportive and inclusive work environment.
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