
Operations Assistant
Há 4 dias
At Willis Towers Watson, we are an award-winning advisory, broking and solutions company that helps clients around the world turn risk into a path for growth.
We have a rich history dating back to 1828, with milestones such as the Titanic ship in 1912 and The Moon Buggy in 1971.
Our goal is to provide our clients with innovative and streamlined solutions to achieve their goals.
The RoleThe Team Support Assistant will play a key role in ensuring the smooth execution of administrative processes within the Broking & Operations team.
This role involves managing access requests, supporting business leaders with administrative tasks, maintaining and updating critical documentation, and providing organizational support to enhance overall efficiency.
The ideal candidate will be highly organized, detail-oriented, and proactive, with strong communication skills and the ability to collaborate across multiple teams and functions.
Key Responsibilities- Manage access requests for the Hub and business-specific platforms and tools;
- Coordinate the creation of activities in business tools for new teams or modifications to existing teams;
- Develop and maintain support materials for implemented tools and platforms, integrating them into team-specific onboarding plans;
- Create and maintain a centralized knowledge repository for all technical training materials;
- Create and update Standard Operating Procedures (SOPs) to ensure consistency and accuracy;
- Support the business in the migration of Team Collaboration Tool and other existing tools, ensuring smooth transitions;
- Provide administrative support to the business leadership, including scheduling and drafting key documents;
- Assist with formatting of presentations and communication resources including typing as required;
- Schedule team meetings, drafting agendas, taking minutes, and coordinating actions taken;
- Coordinate logistics for complex meetings/seminars or team events;
- Update and maintain business presentations and communication materials to ensure alignment with current objectives;
- Assist in the planning and coordination of business visits, ensuring logistics and materials are in place;
- Organize travel arrangements for business purposes, including hotel and flight bookings, expense advances, and compliance with company procedures;
- Submit and track expense reports to ensure timely processing and policy adherence;
- Maintain and update the roster for business teams to ensure accurate workforce tracking;
- Keep accurate records and documentation for audits and internal reporting, ensuring compliance with company standards.
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