Polish Customer Experience Specialist

Há 13 horas


Lisboa, Lisboa, Portugal speakit Tempo inteiro

Customer Support for Polish Market

We are seeking a skilled Polish speaker to provide support to small and medium-sized businesses across multiple channels. This role involves offering pre- and post-sales support for all self-service products, as well as providing product and tool support to improve clients' experience.

Key Responsibilities:

  • Provide support to SMBs across chat, email, and phone in Polish and English;
  • Offer pre- and post-sales support for all self-service products;
  • Provide product and tool support to improve clients' experience;
  • Identify trends and solve problems facing multiple SMB clients.

Requirements:

  • Excellent communication skills;
  • Native level of Polish, fluent level of English;
  • Previous experience in Customer Service;
  • Ability to work under pressure;
  • Good team player;
  • Ability to meet deadlines.

Benefits:

  • Refund of the initial flight ticket after 6 months;
  • Accommodation provided by the company in shared apartment;
  • Expenses paid by the company;
  • Private health insurance;
  • Social activities;
  • Opportunities of career progression;
  • Multicultural work environment.

Working Model: On-site



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