Polish Customer Experience Specialist
Há 13 horas
Customer Support for Polish Market
We are seeking a skilled Polish speaker to provide support to small and medium-sized businesses across multiple channels. This role involves offering pre- and post-sales support for all self-service products, as well as providing product and tool support to improve clients' experience.
Key Responsibilities:
- Provide support to SMBs across chat, email, and phone in Polish and English;
- Offer pre- and post-sales support for all self-service products;
- Provide product and tool support to improve clients' experience;
- Identify trends and solve problems facing multiple SMB clients.
Requirements:
- Excellent communication skills;
- Native level of Polish, fluent level of English;
- Previous experience in Customer Service;
- Ability to work under pressure;
- Good team player;
- Ability to meet deadlines.
Benefits:
- Refund of the initial flight ticket after 6 months;
- Accommodation provided by the company in shared apartment;
- Expenses paid by the company;
- Private health insurance;
- Social activities;
- Opportunities of career progression;
- Multicultural work environment.
Working Model: On-site
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