Data Labeling Software Support Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Humansignal Tempo inteiro
About the Role

We are seeking a highly skilled Data Labeling Software Support Specialist to join our team at Humansignal. This is a full-time position that requires exceptional technical support skills and a strong understanding of data labeling software.

Job Description

The ideal candidate will have a proven track record of providing top-notch technical support via email, chat, and support tickets. They will work closely with our product and engineering teams to deliver prompt and effective solutions to our clients.

Main Responsibilities:
  • Provide technical support to clients via email, chat, and support tickets.
  • Diagnose and troubleshoot software issues reported by clients.
  • Collaborate with the engineering team to escalate complex issues.
  • Create and maintain detailed documentation to assist clients in self-service support.
Requirements

To be successful in this role, you will need:

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Proven experience (4 years) in a technical support role, preferably within the software industry.
  • Proficiency in Python and JavaScript programming language for scripting and automation tasks.
  • Strong understanding of cloud computing platforms, particularly AWS.
  • Excellent problem-solving skills and ability to analyze complex technical issues.
Preferred Qualifications

We also welcome candidates with experience in:

  • Containerization technologies such as Docker and Kubernetes.
  • Database systems, SQL, and data management principles.
  • Agile development methodologies.
  • REST APIs and integrating with external services.
Estimated Salary: $85,000 - $115,000 per year
  • Content Labeling Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal City Job Offers Tempo inteiro

    Role OverviewCity Job Offers is seeking a highly skilled Content Labeling Specialist to join our team in Lisbon.About the JobAs a Content Labeling Specialist, you will be responsible for classifying German-language content into different subject areas, ensuring high-quality video content, and labeling frames with multiple classes and attributes. Your...


  • Lisboa, Lisboa, Portugal Humansignal Tempo inteiro

    Job SummaryWe are seeking a skilled Technical Support Specialist to provide exceptional technical support for our industry-leading data labeling software. As a Technical Support Specialist, you will play a crucial role in ensuring the seamless operation of our platform and assisting our clients in resolving any technical issues they encounter.Key...


  • Lisboa, Lisboa, Portugal Caixa Mágica Software Tempo inteiro

    Job Title: Customer Support SpecialistJob Summary: We are seeking a highly skilled Customer Support Specialist to join our team at Caixa Mágica Software. As a Customer Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring their issues are resolved quickly and efficiently.Key Responsibilities:Provide...


  • Lisboa, Lisboa, Portugal Software & Support Media Gmbh Tempo inteiro

    Competitive Salary: €35,000 - €50,000 per annum About the Role:We are seeking a highly skilled German-speaking Customer Support Specialist to join our team at Software & Support Media GmbH in Lisbon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients. Your...


  • Lisboa, Lisboa, Portugal Grupo Data Tempo inteiro

    We are DATA Group, a global IT solutions provider, seeking a talented Software Quality Assurance Specialist to join our team. Our goal is to simplify our clients' lives with innovative solutions.As a Software Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our software products. Your responsibilities will...


  • Lisboa, Lisboa, Portugal Grupo Data Tempo inteiro

    Job Title: Data Engineer SpecialistWe are searching for a skilled Data Engineer Specialist to join our team at Grupo Data. As a key member of our data team, you will play a crucial role in simplifying our clients' lives with innovative IT solutions.About the Role:You will be responsible for uploading data to our Big Data Platform and preparing it for...

  • Data Engineer

    2 semanas atrás


    Lisboa, Lisboa, Portugal Grupo Data Tempo inteiro

    We are Grupo Data, a company dedicated to simplifying our clients' lives with innovative IT solutions. Our goal is to operate at a global scale and expand our presence in Portugal.If you're passionate about making a difference, we'd like to get to know you better. Our team is looking for talented professionals who can help us achieve our objectives.The job...

  • Digital Support Specialist

    1 semana atrás


    Lisboa, Lisboa, Portugal Support Tempo inteiro

    Unlock a Better Quality of Life at WorkAbout MoveWORKMoveWORK provides cutting-edge solutions to improve work-life balance for occupants, customers, and service agents. Our innovative SaaS platform offers customizable mobile applications and premium services like user coaching, training, and technical support.Role OverviewWe are seeking an experienced...

  • Software Support Specialist

    1 semana atrás


    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    **Job Title:** Software Support Specialist **About the Role:We are seeking a highly skilled and experienced Software Support Specialist to join our team at Phiture. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our software applications and providing top-notch support to our users. **Key...


  • Lisboa, Lisboa, Portugal Software Defined Automation Gmbh Tempo inteiro

    About the Role:We're seeking a skilled Software Development Specialist to join our team at Software Defined Automation Gmbh. As a key member of our team, you will be responsible for developing and maintaining our market data infrastructure for decentralized finance applications. Your expertise in software engineering will be crucial in creating scalable and...

  • Customer Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Caixa Mágica Software Tempo inteiro

    Job Title: Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Caixa Mágica Software. As a Customer Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:Provide Tier 1...


  • Lisboa, Lisboa, Portugal Grupo Data Tempo inteiro

    We are Grupo Data, a global company simplifying our clients' lives with innovative IT solutions. Our goal is to make a difference by leveraging cutting-edge data architectures and analytical technologies.As a Data Governance Specialist, you will play a key role in designing and maintaining robust data models, ensuring compliance with governance and security...


  • Lisboa, Lisboa, Portugal Caixa Mágica Software Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Caixa Mágica Software. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring that their issues are resolved efficiently and effectively.Key Responsibilities:Provide Tier 2 support levels...


  • Lisboa, Lisboa, Portugal Caixa Mágica Software Tempo inteiro

    Job DescriptionOverview:Caixa Mágica Software is seeking a highly skilled Customer Support Associate to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:Provide Tier 1 support levels via...


  • Lisboa, Lisboa, Portugal Equus Software, Llc Tempo inteiro

    About the RoleWe are seeking a talented Software Development Specialist to join our team at Equus Software, LLC. As a key member of our development team, you will play a critical role in designing and implementing scalable software solutions.Your ResponsibilitiesAs a Software Development Specialist, your primary focus will be on collaborating with our team...


  • Lisboa, Lisboa, Portugal Grupo Data Tempo inteiro

    At Grupo Data, we are seeking a highly skilled Senior Data Infrastructure Specialist to join our team. This role will be responsible for designing, developing, and maintaining our data infrastructure, including data warehouses, data lakes, and ETL processes.Key Responsibilities:Design and develop data infrastructure to support business needsWork closely with...


  • Lisboa, Lisboa, Portugal Software & Support Media Gmbh Tempo inteiro

    Job Title: German Language Customer Support ExpertWe are seeking a highly motivated and detail-oriented German Language Customer Support Expert to join our team at Software & Support Media Gmbh. As a key member of our customer support team, you will be responsible for providing top-notch support to our customers in German, ensuring their issues are resolved...


  • Lisboa, Lisboa, Portugal Executive Jet Management, Inc. Tempo inteiro

    Executive Jet Management, Inc. is seeking a highly skilled Technical Software Support Specialist to join our team in Paço de Arcos, Portugal.About the Role:We are looking for an experienced individual who can coordinate software releases, manage the liaison role between App Support Team, IT Business Analysts and developers (internal or external), and ensure...


  • Lisboa, Lisboa, Portugal Recruit2Retail Australia Tempo inteiro

    Job Title: Technical Support SpecialistAbout the Role:At Recruit2Retail Australia, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing first-level technical assistance to internal users, ensuring efficient resolution of incidents and maintaining user...


  • Lisboa, Lisboa, Portugal Defined Tempo inteiro

    Job Summary:We're seeking a skilled Data Quality Specialist Intern to collaborate on cutting-edge AI projects and play a key role in maintaining and improving data quality. The ideal candidate will have a strong background in data science, statistical analysis, and experience with Python or similar scripting languages.Responsibilities:Work closely with...