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Customer Service Representative for Financial Sector

2 semanas atrás

Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

**Job Description:**

We are looking for a highly motivated and skilled Customer Service Representative to join our team at Blu Selection. As a Customer Service Representative, you will be the primary point of contact for our customers, providing support and guidance on various financial services.

Schedule: Available to work in rotative shifts from Monday to Sunday, 40 hours a week.

What You Will Do:

  • Respond to customer inquiries via phone, email, and chat
  • Provide support for technical problems and issue profile changes
  • Offer support for finding the best membership option to candidates
  • Process cases of account seizures
  • Troubleshoot for all upcoming issues candidates face with their account

Requirements:

  • A native level of German and a good level of English
  • Keeping up to date with financial topics
  • Motivated and committed in your work
  • Excitement about intercultural communication and the expatriate lifestyle
  • Living in or willing to relocate to Athens for an international career and life experience
  • A valid Greek work permit (required)

Benefits:

  • Competitive salary + performance-related bonus
  • Schedule: available to work in rotative shifts from Monday to Sunday
  • Private health insurance
  • A Quality Certified Management Company
  • A recognized training delivered by the biggest brands
  • A complete relocation package including flight ticket to Athens, hotel accommodation for 2 weeks with breakfast, assistance in finding a flat + real estate agency fee paid by the company, flight ticket to your home and back every year
  • Vouchers, discounts, free Greek classes, events, outings, and parties all year round