User-Centered Service Designer
Há 7 dias
We have an exciting opportunity for a Service & Experience Designer to join our team. This role involves designing seamless, user-centered services that meet both business goals and customer needs.
The ideal candidate will have a strong understanding of human-centered design principles, excellent communication skills, and the ability to work collaboratively with cross-functional teams.
Job Description- Design and develop service blueprints, journey maps, and prototypes to improve customer experiences.
- Conduct user research to identify pain points and opportunities for service improvement.
- Facilitate workshops with stakeholders to ideate and prototype new service concepts.
- Comprehensive benefits package
- Opportunities for professional growth and development
- A supportive and inclusive work environment
- Reduced-rate shipping privileges
FedEx is a global leader in express transportation and logistics, connecting over 220 countries and territories. We value diversity, inclusion, and employee development.
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