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Digital Client Solutions Specialist
1 semana atrás
Job Description:
Inetum, a leading European digital services company, seeks an experienced Digital Client Solutions Specialist to join its team. As a primary point of contact for Japanese-speaking clients, you will be responsible for developing and maintaining strong relationships, understanding client business goals, and providing tailored solutions.
Responsibilities:
- Develop and maintain strong relationships with Japanese-speaking clients
- Understand client business goals and challenges to provide tailored solutions
- Act as a primary point of contact for clients, addressing inquiries and resolving issues promptly
- Collaborate with internal teams to ensure seamless service delivery
- Conduct regular client meetings and reviews to assess satisfaction and identify areas for improvement
- Stay updated on industry trends and product offerings to provide informed recommendations
Requirements:
- Bachelor's degree in Business, Marketing, or a related field
- Proven experience in a client-facing role, preferably in the technology sector
- Service delivery experience is preferred
- Ability to understand and articulate complex technical concepts
- Excellent problem-solving and negotiation skills
- Must be fluent in Japanese and English, both written and spoken
About Inetum:
Inetum is a European leader in digital services, with a team of 28,000 consultants and specialists striving every day to make a digital impact for businesses, public sector entities, and society. Our solutions aim to contribute to our clients' performance and innovation as well as the common good. We are present in 19 countries with a dense network of sites, partnering with major software publishers to meet the challenges of digital transformation with proximity and flexibility.
