Customer Experience Specialist
2 semanas atrás
Catawiki is seeking a highly motivated Customer Experience Specialist to join our team in Lisbon, Portugal. As a key member of our customer experience department, you will play a crucial role in ensuring that our customers receive exceptional service and support.
As a Customer Experience Specialist, you will be responsible for resolving complex customer queries and complaints in a timely and professional manner. You will work closely with our sales and expert teams to provide seamless support to our customers and drive business growth.
We are looking for a candidate who is passionate about delivering exceptional customer experiences and has strong communication and analytical skills. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply.
Key Responsibilities- Resolve complex customer queries and complaints in a timely and professional manner
- Work closely with sales and expert teams to provide seamless support to customers
- Drive business growth through exceptional customer experiences
- Develop and maintain strong relationships with customers and internal stakeholders
- Professional speaking and writing skills in Italian and English
- Strong communication and analytical skills
- Previous experience in a customer experience or customer service environment
- Ability to work in a fast-paced environment and adapt to changing priorities
Catawiki offers a competitive salary, health insurance, and a work-from-home allowance. We also provide opportunities for professional growth and development, as well as a dynamic and inclusive work environment.
If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply.
-
Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroCustomer Care AgentAt Abroad Experience, we're seeking a highly skilled and customer-focused Customer Care Agent to join our team at our European HQ in Zoetermeer. As the key contact person for European customers, you'll work closely with our team and the second line of support to provide exceptional customer service. Your duties will include handling...
-
Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Catawiki Tempo inteiroAbout the RoleCatawiki is a unique marketplace for buying and selling special objects. We're a growing, diverse, and sustainable scale-up, and we're looking for a Customer Experience Specialist to join our team.As a Customer Experience Specialist, you will be responsible for engaging and delighting our customers by solving complex challenges and managing...
-
Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Experience SpecialistAt Blu Selection, we're looking for a talented Customer Experience Specialist to join our team. As a key member of our international support team, you'll play a vital role in delivering exceptional customer experiences that drive business growth and customer loyalty.Key Responsibilities:Respond to inbound calls and emails to...
-
Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Catawiki Tempo inteiroAbout the RoleCatawiki is seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for resolving complex customer disputes and ensuring that our customers receive exceptional service.Key Responsibilities:Resolve customer disputes in a timely and professional mannerCommunicate...
-
Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Catawiki Tempo inteiroAbout the RoleCatawiki is a unique marketplace for buying and selling special objects, and we're on a mission to become the world's most popular destination for these items. As a Customer Experience Specialist, you'll play a crucial role in ensuring our customers have an exceptional experience with our platform.Key Responsibilities:Engage and delight our...
-
Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Catawiki Tempo inteiroAbout CatawikiCatawiki is a leading online marketplace for special objects, offering over 75,000 items in auction every week. Our team of experts reviews and selects each item, ensuring a unique and exciting experience for buyers and sellers.Job DescriptionWe are seeking a Customer Experience Specialist to join our team in Lisbon, Portugal. As a Customer...
-
Customer Experience Specialist | Catawiki
2 semanas atrás
Lisboa, Lisboa, Portugal Catawiki Tempo inteiro**Customer Experience Specialist at Catawiki**Catawiki is a unique marketplace for buying and selling special objects. As a Customer Experience Specialist, you will engage and delight our customers by solving complex challenges and managing disputes and complaints. You will ensure that customer queries are addressed and resolved in a correct and timely...
-
Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Catawiki Tempo inteiroAbout the RoleCatawiki is seeking a skilled Customer Experience Specialist to join our team in Lisbon, Portugal. As a key member of our customer experience department, you will play a vital role in ensuring our customers have an exceptional experience on our platform.Your primary responsibility will be to engage and delight our customers by solving complex...
-
Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob Title: Customer Experience Specialist with Relocation PackageWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our international team, you will be responsible for providing world-class service to our clients' customers while working on projects for top prestigious...
-
Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Ttec Tempo inteiroAbout the Role: We're seeking a skilled Customer Experience Specialist to join our team in Sofia, Bulgaria. As a key member of our EMEA Network, you'll be responsible for resolving customer issues and providing exceptional service. Your passion for helping others and your analytical skills will shine in this role.Key Responsibilities:Answer incoming...
-
Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob DescriptionAre you a native Dutch speaker looking for a new challenge? Do you have a passion for customer service and a desire to work in a multicultural environment? We are seeking a Technical Customer Advisor to join our team in Lisbon, Portugal.Key Responsibilities:Provide support to customers through various channels, including phone, email, and...
-
Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their queries, and ensuring their satisfaction.Key ResponsibilitiesRespond to inbound calls and...
-
Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Catawiki Tempo inteiroAbout CatawikiCatawiki is a unique marketplace for buying and selling special objects. With over 75,000 unique items in auction each week, curated by our passionate in-house experts, we strive to provide an exceptional customer experience.Job DescriptionWe are seeking a skilled Customer Experience Specialist to join our team in Lisbon, Portugal. As a key...
-
Customer Experience Specialist
Há 6 dias
Lisboa, Lisboa, Portugal Fedex Tempo inteiroKey Responsibilities:As a Customer Experience Specialist at FedEx, you will be responsible for delivering outstanding customer service to our top tier enterprise global and regional customers. This includes providing support for complex and critical situations, identifying anomalies, and using judgment to resolve issues. You will also be responsible for...
-
Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Catawiki Tempo inteiroCustomer Experience SpecialistCatawiki is a unique marketplace for buying and selling special objects. We're a growing, diverse, and sustainable scale-up that proudly lives by our core values: Taking ownership and driving impact, Being open to change and feedback, and Being passionate about our mission and our customers. If these values resonate with you,...
-
Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Catawiki Tempo inteiroAbout CatawikiCatawiki is a unique marketplace for buying and selling special objects. Our team of passionate experts carefully curates over 75,000 unique items in auction every week, catering to a diverse range of customers.Job DescriptionWe're seeking a skilled Customer Experience Specialist to join our team in Lisbon, Portugal. As a key member of our...
-
Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob DescriptionWe are seeking a highly motivated and customer-focused Customer Experience Specialist to join our team in Lisbon. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.Responsibilities:Answering incoming queries...
-
Customer Experience Specialist
1 dia atrás
Lisboa, Lisboa, Portugal Snaphunt Tempo inteiroThe OfferCompetitive salary & comprehensive benefits packageRelocation support: assistance in finding accommodation, support in obtaining required documentsProfessional development opportunities: training, mentorship, career growthCollaborative work environment: team events, social activitiesThe JobAs a Customer Experience Specialist, you will provide...
-
Customer Experience Specialist in Lisbon
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro{"title": "Customer Experience Specialist", "description": "Join Our Team as a Customer Experience SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist in Lisbon. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and...
-
Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Catawiki Tempo inteiroAbout CatawikiCatawiki is the leading online marketplace for buying and selling special objects. Our team of experts reviews and selects over 75,000 unique items every week, catering to a diverse range of interests and passions.Job DescriptionWe're seeking a skilled Customer Experience Specialist to join our team in Lisbon, Portugal. As a key member of our...