Customer Experience Specialist

Há 2 dias


Lisboa, Lisboa, Portugal Snaphunt Tempo inteiro

The Offer

  • Competitive salary & comprehensive benefits package
  • Relocation support: assistance in finding accommodation, support in obtaining required documents
  • Professional development opportunities: training, mentorship, career growth
  • Collaborative work environment: team events, social activities

The Job

As a Customer Experience Specialist, you will provide exceptional support to our clients via phone and email. Your daily tasks will include:

  • Responding to client inquiries and resolving issues
  • Utilizing company tools and processes to deliver high-quality service
  • Working closely with colleagues to ensure seamless client experience

The Profile

  • Native Swedish speaker with fluency in English (B2)
  • Experience in customer-facing roles or relevant fields
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment

The Employer

Snaphunt is a leading recruitment company specializing in Scandinavian talent acquisition. Our mission is to connect skilled professionals with exciting opportunities abroad.



  • Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro

    Customer Care AgentAt Abroad Experience, we're seeking a highly skilled and customer-focused Customer Care Agent to join our team at our European HQ in Zoetermeer. As the key contact person for European customers, you'll work closely with our team and the second line of support to provide exceptional customer service. Your duties will include handling...

  • Customer Experience Associate

    50 minutos atrás


    Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro

    **Customer Care Role**OverviewAs a Customer Care Agent at Abroad Experience, you will be the key point of contact for European customers, handling incoming communications and contributing to improve customer satisfaction. Your duties include maintaining expert knowledge of our company products and services, providing vital insights of customer needs, and...


  • Lisboa, Lisboa, Portugal Catawiki Tempo inteiro

    About the RoleCatawiki is a unique marketplace for buying and selling special objects. We're a growing, diverse, and sustainable scale-up, and we're looking for a Customer Experience Specialist to join our team.As a Customer Experience Specialist, you will be responsible for engaging and delighting our customers by solving complex challenges and managing...


  • Lisboa, Lisboa, Portugal Catawiki Tempo inteiro

    About the RoleCatawiki is seeking a highly motivated Customer Experience Specialist to join our team in Lisbon, Portugal. As a key member of our customer experience department, you will play a crucial role in ensuring that our customers receive exceptional service and support.As a Customer Experience Specialist, you will be responsible for resolving complex...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Customer Experience SpecialistAt Blu Selection, we're looking for a talented Customer Experience Specialist to join our team. As a key member of our international support team, you'll play a vital role in delivering exceptional customer experiences that drive business growth and customer loyalty.Key Responsibilities:Respond to inbound calls and emails to...


  • Lisboa, Lisboa, Portugal Catawiki Tempo inteiro

    About the RoleCatawiki is seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for resolving complex customer disputes and ensuring that our customers receive exceptional service.Key Responsibilities:Resolve customer disputes in a timely and professional mannerCommunicate...


  • Lisboa, Lisboa, Portugal Catawiki Tempo inteiro

    About the RoleCatawiki is a unique marketplace for buying and selling special objects, and we're on a mission to become the world's most popular destination for these items. As a Customer Experience Specialist, you'll play a crucial role in ensuring our customers have an exceptional experience with our platform.Key Responsibilities:Engage and delight our...


  • Lisboa, Lisboa, Portugal Catawiki Tempo inteiro

    About CatawikiCatawiki is a leading online marketplace for special objects, offering over 75,000 items in auction every week. Our team of experts reviews and selects each item, ensuring a unique and exciting experience for buyers and sellers.Job DescriptionWe are seeking a Customer Experience Specialist to join our team in Lisbon, Portugal. As a Customer...


  • Lisboa, Lisboa, Portugal Catawiki Tempo inteiro

    **Customer Experience Specialist at Catawiki**Catawiki is a unique marketplace for buying and selling special objects. As a Customer Experience Specialist, you will engage and delight our customers by solving complex challenges and managing disputes and complaints. You will ensure that customer queries are addressed and resolved in a correct and timely...


  • Lisboa, Lisboa, Portugal Catawiki Tempo inteiro

    About the RoleCatawiki is seeking a skilled Customer Experience Specialist to join our team in Lisbon, Portugal. As a key member of our customer experience department, you will play a vital role in ensuring our customers have an exceptional experience on our platform.Your primary responsibility will be to engage and delight our customers by solving complex...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Title: Customer Experience Specialist with Relocation PackageWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our international team, you will be responsible for providing world-class service to our clients' customers while working on projects for top prestigious...


  • Lisboa, Lisboa, Portugal Ttec Tempo inteiro

    About the Role: We're seeking a skilled Customer Experience Specialist to join our team in Sofia, Bulgaria. As a key member of our EMEA Network, you'll be responsible for resolving customer issues and providing exceptional service. Your passion for helping others and your analytical skills will shine in this role.Key Responsibilities:Answer incoming...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job DescriptionAre you a native Dutch speaker looking for a new challenge? Do you have a passion for customer service and a desire to work in a multicultural environment? We are seeking a Technical Customer Advisor to join our team in Lisbon, Portugal.Key Responsibilities:Provide support to customers through various channels, including phone, email, and...

  • Customer Experience Specialist

    58 minutos atrás


    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleOur client is seeking a skilled Customer Service Specialist to provide world-class service to their customers in the retail sector, specialising in luxury products.As a key member of the team, you will be responsible for handling customer inquiries, identifying issues, and providing solutions to ensure high levels of customer satisfaction.Key...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their queries, and ensuring their satisfaction.Key ResponsibilitiesRespond to inbound calls and...


  • Lisboa, Lisboa, Portugal Catawiki Tempo inteiro

    About CatawikiCatawiki is a unique marketplace for buying and selling special objects. With over 75,000 unique items in auction each week, curated by our passionate in-house experts, we strive to provide an exceptional customer experience.Job DescriptionWe are seeking a skilled Customer Experience Specialist to join our team in Lisbon, Portugal. As a key...


  • Lisboa, Lisboa, Portugal Fedex Tempo inteiro

    Key Responsibilities:As a Customer Experience Specialist at FedEx, you will be responsible for delivering outstanding customer service to our top tier enterprise global and regional customers. This includes providing support for complex and critical situations, identifying anomalies, and using judgment to resolve issues. You will also be responsible for...


  • Lisboa, Lisboa, Portugal Catawiki Tempo inteiro

    Customer Experience SpecialistCatawiki is a unique marketplace for buying and selling special objects. We're a growing, diverse, and sustainable scale-up that proudly lives by our core values: Taking ownership and driving impact, Being open to change and feedback, and Being passionate about our mission and our customers. If these values resonate with you,...


  • Lisboa, Lisboa, Portugal Catawiki Tempo inteiro

    About CatawikiCatawiki is a unique marketplace for buying and selling special objects. Our team of passionate experts carefully curates over 75,000 unique items in auction every week, catering to a diverse range of customers.Job DescriptionWe're seeking a skilled Customer Experience Specialist to join our team in Lisbon, Portugal. As a key member of our...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job DescriptionWe are seeking a highly motivated and customer-focused Customer Experience Specialist to join our team in Lisbon. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.Responsibilities:Answering incoming queries...