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Customer Experience Specialist
Há 1 mês
We're seeking a Customer Experience Specialist to join our team in Portugal. As a key member of our customer service unit, you'll be responsible for delivering exceptional experiences to our clients across various channels, including phone, chat, and email.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Collaborate with cross-functional teams to ensure seamless customer journeys.
- Develop and maintain knowledge of our products and services to provide accurate information to customers.
- Bachelor's degree in a relevant field or equivalent experience.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- A competitive salary of €25,000 - €35,000 per year, depending on experience.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
We're a global company that values diversity, equity, and inclusion. We offer a range of benefits, including flexible working hours, comprehensive training programs, and opportunities for advancement.
