Business Operations Assistant

Há 4 dias


Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

We are currently recruiting for a highly motivated Business Operations Assistant to join one of Switzerland's largest telecommunications companies in Portugal. As a Business Operations Assistant, you will be responsible for ensuring high solution rates and customer satisfaction at each contact through excellent problem-solving skills.

The ideal candidate will have strong communication skills in both German and English, as well as basic knowledge and experience in a call center environment. A strong commitment to a long-term project is essential, along with good PC skills and the ability to work independently.

We offer a dynamic environment with many opportunities for professional development, including a competitive salary package between €1412 and €1772 per month. The contract duration is 12 months, and we provide full-time employment with a fixed term.

In this role, you will be responsible for dealing with customer contacts by telephone, serving customers to ensure their long-term loyalty, and managing administrative issues related to administrative changes, invoicing (including collection), and complaints.

Key responsibilities include:

  • Ensuring high solution rates and customer satisfaction
  • Managing customer contacts by telephone
  • Serving customers to ensure long-term loyalty
  • Managing administrative issues related to administrative changes, invoicing, and complaints

Benefits include:

  • Competitive salary package between €1412 and €1772 per month
  • Contract duration: 12 months
  • Full-time employment with a fixed term

We believe that working together to achieve our goals is what makes our role enjoyable. If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.



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