Customer Experience Champion for Renewable Energy Systems
3 semanas atrás
Unlock a Rewarding Career with TTEC
">We are seeking a skilled Customer Experience Champion to join our team in Sofia, Bulgaria. As a hybrid employee working from home and on-site at our location, you will be part of a dynamic global family that delivers exceptional customer experiences.
About the Role:
">- You will provide technical support to field engineers, technicians, and product support personnel involved in diagnosing, troubleshooting, and repairing renewable energy systems.
- Assist sellers and homeowners during and after system installation and commissioning.
- Troubleshoot issues related to installations remotely via phone, email, and live chat.
- Document all customer interactions in our Customer Relations Management System and ensure follow-up until cases are resolved.
- Evaluate complex issues and escalate as required.
Requirements:
">- Prior experience in Technical Support, Electronics or electrical support.
- Ability to read, write and speak in Italian and English.
- Aptitude and detail orientation to prepare technical support reports.
- Comfortable resolving customer issues before escalating to the next level.
- Decision-making skills to assess situations, research solutions, and make recommendations.
Your Benefits:
">- A base salary of $55,000 per year, plus performance-based opportunities.
- A comprehensive health benefits package including PTO, tuition reimbursement, and health and wellness incentives.
- An inclusive culture that supports your career growth and professional development.
Why Choose TTEC?
">As a global company, we value diversity, inclusivity, and equal opportunity. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and skills. Our goal is to deliver exceptional customer experiences through the combined power of humanity and technology. Join us in shaping the future of customer service
-
Electrical Engineer
1 semana atrás
Lisboa, Lisboa, Portugal Renewable Energy Grid Solutions Tempo inteiroAbout the RoleWe are seeking an experienced Electrical Engineer to join our team at Renewable Energy Grid Solutions. In this key role, you will be responsible for designing and implementing electrical systems for renewable energy projects.Job DescriptionThe ideal candidate will have a strong background in electrical engineering with experience in the...
-
Customer Experience Champion
4 semanas atrás
Lisboa, Lisboa, Portugal Ttec Tempo inteiroAbout the RoleWe are seeking a highly skilled Customer Experience Champion to join our team in Sofia, Bulgaria. As a key member of our hybrid team, you will be responsible for delivering exceptional customer service and technical support in both English and Spanish.
-
Renewable Energy IoT Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Energy Heroes Tempo inteiro**About the Role**As an IoT Engineer at Energy Heroes, you will play a pivotal role in executing Microgrid projects within our renewable energy portfolio.You will be part of a multidisciplinary team working on cutting-edge technologies that enable the energy transition.**Key Responsibilities:**Develop IoT-based control strategies for various technologies and...
-
Technical Support Representative for Renewable Energy Systems
4 semanas atrás
Lisboa, Lisboa, Portugal Ttec Tempo inteiroAre you passionate about technology and renewable energy? Do you have excellent communication skills and a passion for helping others?We are seeking a highly motivated Technical Support Representative to join our team in Sofia, Bulgaria. As a key member of our support team, you will provide technical assistance to customers and field engineers,...
-
Renewable Energy Systems Engineer
1 semana atrás
Lisboa, Lisboa, Portugal Michael Page Portugal Tempo inteiroCompany Overview:Michael Page Portugal is a leading multinational in the Energy & Renewables sector, dedicated to delivering high-quality solar solutions to residential, commercial, and industrial clients. Our team of experts works closely with project management, design, and field teams to ensure efficient, safe, and compliant solar energy systems.Job...
-
Renewable Energy Systems Engineer
1 semana atrás
Lisboa, Lisboa, Portugal Michael Page Tempo inteiroAbout the Role:Solar Electrical Engineers are in high demand, and we're seeking a skilled professional to join our team at Michael Page. This exciting opportunity will allow you to work on the design, installation, and optimization of solar power systems for residential, commercial, and industrial clients. Key Responsibilities:• System Design &...
-
Renewable Energy Grid Solutions
2 semanas atrás
Lisboa, Lisboa, Portugal Renewable Energy Grid Solutions Tempo inteiroJob Summary: We are seeking a highly skilled Automation Expert Leader to join our team at Renewable Energy Grid Solutions. This role will be responsible for leading the automation of our grid operations, ensuring seamless integration and efficiency across our systems.About Us: At Renewable Energy Grid Solutions, we are dedicated to providing innovative...
-
Technical Support Specialist for Renewable Energy Systems
4 semanas atrás
Lisboa, Lisboa, Portugal Ttec Tempo inteiroAbout the RoleAs a Technical Support Specialist for Renewable Energy Systems at TTEC, you will play a crucial part in providing exceptional customer experiences.This role involves troubleshooting and resolving technical issues related to renewable energy systems, working closely with customers, field engineers, and internal teams to ensure timely...
-
Renewable Energy Systems Technician
4 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroCompany Overview:Vestas, the global partner on sustainable energy solutions, is a pioneer in designing, manufacturing, installing, and servicing wind turbines. With 173 GW of wind power installed worldwide and over 40 years of experience, Vestas has an unmatched track record in the industry.Salary: The estimated annual salary for this position is...
-
Technical Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Ttec Tempo inteiroUnlock a rewarding career with TTEC, a global leader in delivering exceptional customer experiences. As a Technical Support Specialist - Renewable Energy Systems, you'll play a vital role in bringing humanity to business.We're seeking a passionate individual who thrives in a fast-paced environment and is dedicated to helping others. In this role, you'll...
-
Renewable Energy Systems Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout Us: At Galp, we've been a part of society for generations. As energy evolves, we adapt to create a more efficient future for ourselves and generations to come.We're committed to contributing to the communities where we live and work. Our team is passionate about bringing innovative solutions to the table, and we're excited to have you join us!Your...
-
Technical Support Specialist: Renewable Energy Systems
4 semanas atrás
Lisboa, Lisboa, Portugal Ttec Tempo inteiroTechnical Support Role OverviewAt TTEC, we're looking for a talented Technical Support Specialist to join our team. As a French-English Support Representative, you'll be the primary point of contact for customers with issues related to renewable energy systems.Key Responsibilities:Provide technical support to field engineers, technicians, and product support...
-
Technical Support Specialist for Renewable Energy
4 semanas atrás
Lisboa, Lisboa, Portugal Ttec Tempo inteiroWe're seeking a highly skilled Technical Support Specialist to join our team in Sofia, Bulgaria. As a Technical Support Specialist for Renewable Energy, you'll play a critical role in troubleshooting and resolving customer issues related to renewable energy systems.In this role, you'll work closely with customers and internal teams to ensure seamless support...
-
Renewable Energy Technical Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Ttec Tempo inteiroWe're looking for a highly skilled Renewable Energy Technical Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing top-notch technical assistance to field engineers, technicians, and product support personnel involved in diagnosing, troubleshooting, and repairing renewable energy...
-
Renewable Energy Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Ttec Tempo inteiroTechnical Support Role OverviewAt TTEC, we're committed to delivering exceptional customer experiences. As a Renewable Energy Support Specialist, you'll be an integral part of our team, working closely with customers and internal stakeholders to resolve technical issues related to renewable energy systems.In this role, you'll have the opportunity to develop...
-
Customer Experience Champion
3 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroWe are a dynamic startup in the natural supplements industry looking for a skilled Customer Experience Champion to drive our customer retention efforts and deliver exceptional results.Our company is dedicated to making chemicals redundant through nature and science. We aim to provide innovative solutions that enhance customer satisfaction.Key...
-
Renewable Energy Engineer Leader
4 semanas atrás
Lisboa, Lisboa, Portugal Iberdrola Group Tempo inteiro**About the Role**We are Iberdrola Group, a world leader in renewable energies. We're seeking an experienced Renewable Energy Engineer to lead our engineering teams in Portugal.The successful candidate will be responsible for leading the design and development of photovoltaic (PV) and battery energy storage system (BESS) projects, from origination to...
-
Renewable Energy Accountant Professional
4 semanas atrás
Lisboa, Lisboa, Portugal Akuo Energy Group Tempo inteiroAkuo Energy Group is a pioneer in renewable energy production, committed to the entire value chain from project development to operation of solar, wind, and storage power plants.The role of Renewable Energy Accountant will involve:Entering day-to-day transactions: bank charges, intercos, tax, payroll, acquisition/sale of securities, retirement/entry of fixed...
-
Renewable Energy Sales Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Younergy Group Tempo inteiroOverview">Younergy Group is a leading Swiss solar company at the forefront of the distributed energy revolution. Our mission is to accelerate the adoption of renewable energy in Europe, and we're looking for a talented Renewable Energy Sales Specialist to join our team.About the Role">We are seeking an experienced sales professional to develop and manage...
-
Renewable Energy Engineer
4 semanas atrás
Lisboa, Lisboa, Portugal Iberdrola Sa Tempo inteiroEstimate salary: 70,000 - 90,000 € per year.Company OverviewIberdrola Sa is a global energy leader and one of the largest electricity companies in the world. With over 35,000 employees, we supply energy to around 100 million people in dozens of countries, including Spain, the UK (ScottishPower), the US (AVANGRID), Brazil (Neoenergia), Mexico, Germany,...