Restaurant Operations Manager
Há 1 mês
Key Responsibilities:
As a Restaurant and Bar Manager at Doubletree By Hilton Lagoa, you will be responsible for managing restaurant operations to deliver exceptional Guest and Member experiences. Your key responsibilities will include:
- Managing restaurant operations to ensure seamless service delivery
- Maintaining high levels of customer satisfaction through effective communication and issue resolution
- Recruiting, training, and developing the Restaurant team to ensure they meet the highest standards
- Managing guest queries in a timely and efficient manner to ensure excellent Guest satisfaction
- Working within budgeted guidelines to optimize revenue and minimize costs
- Driving sales and revenue growth through effective sales strategies and menu development
- Ensuring compliance with hotel security, fire regulations, and all health and safety legislation
Requirements:
To succeed in this role, you will need to possess the following skills and experience:
- Management and/or supervisory experience in the Food and Drinks industry
- Ability to meet financial targets and work within budgeted guidelines
- Excellent communication and interpersonal skills
- Ability to work under pressure and adapt to changing situations
- Flexibility to respond to a range of different work situations
Preferred Qualifications:
It would be advantageous if you possess the following qualifications and capabilities:
- Degree in a relevant field
- Passion for delivering exceptional levels of Guest service
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