Hotel Operations Manager
Há 1 mês
Job Description
We are seeking a highly experienced and skilled Hotel Manager to join our team at Mystic Cruises. As a key member of our hotel operations, you will be responsible for overseeing the daily management of our onboard hotels, ensuring exceptional guest experiences, and driving revenue growth.
Key Responsibilities
• Oversee the entire hotel operation, including food and beverage, accounting, front office, tour office, entertainment, and contracted services.
• Maintain effective communication flow between the hotel, deck, and engine departments, as well as within the hotel department.
• Keep the Master promptly and fully informed of any occurrences that may affect navigation, safety, or guest satisfaction.
• Coordinate crew matters, ensuring efficient communication between the ship and Mystic Head Office.
• Encourage upward communication and forward constructive feedback, positive comments, and suggestions to the Head Office.
Requirements
• Proven experience in hotel management, preferably in the cruise industry.
• Strong leadership and communication skills.
• Ability to work under pressure and prioritize tasks effectively.
• Familiarity with health and hygiene standards and industry regulations.
What We Offer
• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• Collaborative and dynamic work environment.
About Us
Mystic Cruises is a leading expedition ocean cruise line that offers an intimate and eco-friendly way to explore the world's most breathtaking destinations. We are committed to environmental sustainability and provide a five-star service that brings our guests up close and personal with nature.
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