Logistics Operations Manager
Há 6 dias
**About Us**
Damco Spain SL, a leading logistics company, is embarking on a bold new direction to become a truly end-to-end logistics service provider. We are pioneers in logistics, expanding our capabilities to deliver intelligent solutions for customers worldwide.
We strive ambitiously to make trade more open, inclusive, and sustainable – for communities, customers, and employees globally.
**Salary**
The estimated annual salary for this position is €55,000 - €65,000 based on industry standards and the location of Damco Spain SL.
**Job Description**
As a Logistics Operations Manager, you will be responsible for managing and monitoring the end-to-end shipment process. This includes coordinating with various stakeholders, providing value to customers through effective business solutions, resolving queries, and maintaining a customer-centric approach.
You will also prepare and submit documents in a timely and accurate manner, keeping internal and external stakeholders informed of the status.
**Required Skills and Qualifications**
To succeed in this role, you will need 3-5 years of experience in logistics and/or customer care. Excellent communication skills, ability to coordinate with stakeholders, and passion for driving closures are essential.
A strong results orientation, well-organized work style, and positive attitude are also required.
**Benefits**
We offer an exciting opportunity to contribute to the growth and success of Damco Spain SL as the biggest player in the global market. You will gain industry knowledge, international working experience, and better communication skills.
**Key Responsibilities**
- Manage and monitor the end-to-end shipment process
- Coordinate with various stakeholders in shipment process handling
- Provide value to customers through effective business solutions by having good business knowledge and process understanding
- Resolve queries with shippers, customers, key account managers, and other stakeholders, ensuring timely resolution and response
- Maintain a customer-centric approach to help avoid errors and take preventive measures to eliminate repetition
- Prepare and submit all documents in a timely and accurate manner, keeping internal and external stakeholders informed of the status
- Responsible for cross-selling/up-selling and customer retention
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