Global Operations Manager with Career Growth Opportunities
Há 1 mês
**Transform Your Career with Concentrix**
We are a global technology and services leader that empowers the world's most renowned brands to innovate and thrive. Our teams work together to deliver integrated solutions that drive business growth, customer satisfaction, and operational excellence.
If you're looking for a challenging and rewarding role, join us as an Operations Manager in Braga, Portugal In this position, you will oversee a team of team leaders, ensuring we meet performance goals and exceed client expectations. You will be responsible for delivering high-quality results, improving efficiency, and enhancing the customer journey.
As an Operations Manager at Concentrix, you will have access to cutting-edge technologies, training programs, and leadership development opportunities that foster career growth and personal development. We believe in promoting from within, with over 80% of our managers and leaders having been promoted from within our organization.
Key Responsibilities:
- Supervise a group of team leaders and ensure delivery of SLAs and schedules
- Analyze project budget and resource allocation, identifying areas for improvement
- Handle day-to-day operations, focusing on analytics, coaching, recognition, and performance management
- Interact regularly with clients to share updates, lead operational reviews, and ensure client satisfaction
What We Offer:
We provide a comprehensive compensation package, including a competitive salary and performance bonus. Our full-time contracts offer flexibility and job security. As an employee of Concentrix, you will enjoy a range of benefits, including career development programs, specialized courses, and language classes.
We value diversity, equality, and inclusion, and strive to create a workplace free from discrimination and harassment. If you're passionate about operations management, teamwork, and continuous learning, we encourage you to apply.
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