Análise de Problemas no Help Desk

About the RoleWe're looking for a highly skilled Help Desk Agent to provide top-notch technical assistance to customers and internal teams across Portugal. If you have a knack for troubleshooting and a customer-first mindset, we'd love to hear from you.The ideal candidate will deliver Portuguese-language technical support via phone, email, and chat. You'll...

We are looking for a Help Desk Technician who can deliver excellent technical support to our customers and internal teams.About the Job:Provide technical assistance via phone, email, and chatResolve software, hardware, and network issues efficientlyDocument technical issues and solutions in our help desk systemWhat You'll Need:Portuguese language skills...

Are you tech-savvy and passionate about helping others? We're looking for a Help Desk Support Specialist to provide top-notch technical assistance to customers and internal teams across Portugal. If you have a knack for troubleshooting and a customer-first mindset, we'd love to hear from youWhat You'll DoDeliver Portuguese-language technical support via...

We're seeking an experienced IT Help Desk Analyst to join our team at Hikinex. As a key member of our team, you'll be responsible for delivering top-notch technical assistance to customers and internal teams.Key ResponsibilitiesDiagnose and resolve software, hardware, and network issues efficiently.Guide users through troubleshooting steps in a clear and...

About the RoleWe are seeking an experienced IT Service Desk Engineer to join our team at TN Portugal. As a key member of our IT department, you will be responsible for providing first-level support to our employees and customers. You will be the primary point of contact for all IT-related issues and requests, handling incidents and service requests...

Are you tech-savvy and passionate about helping others? We're looking for a Help Desk Support Specialist to provide top-notch technical assistance to customers and internal teams across Portugal. If you have a knack for troubleshooting and a customer-first mindset, we'd love to hear from you What You'll Do Deliver Portuguese-language technical support via...

We are looking for a highly skilled Help Desk Professional to join our team at TN Portugal. The successful candidate will provide exceptional support to clients, delivering outstanding service through multiple channels including phone, email, chat, and social media.The ideal candidate will have strong communication skills, with the ability to actively listen...

TN Portugal is seeking a Help Desk Technician Lead to oversee the day-to-day operations of our technical support team, ensuring prompt and efficient resolution of customer inquiries and technical issues.Your Key Responsibilities:Manage and lead a team of technical support specialists.Develop and implement process improvements to enhance service delivery and...

Job PurposeThe primary goal of this role is to ensure the smooth operation of our Service Desk and provide first and second-level support to our global users.Point of contact for internal end-users with complete ownership of technical issues while interacting with technology towers and external vendors.Take ownership of user problems and follow up on their...

Job DescriptionWe are looking for a highly motivated and organized individual to fill the position of IT Help Desk Technician at TN Portugal. As a member of our Customer Support Department, you will play a crucial role in providing technical assistance to our clients 24/5. The ideal candidate will possess excellent analytical and problem-solving skills, with...

We're looking for a skilled Help Desk Professional to join our team at Alter Solutions Group. As an IT Consultancy Company, we've established ourselves as a prominent player in the industry since 2006, partnering with over 120 clients and boasting a team of more than 500 professionals across diverse sectors like banking, insurance, transportation, aviation,...

Operador de Service Desk / Help Desk A Protokol, empresa com mais de 40 anos de experiência, está a recrutar para prestigiada empresa cliente, do setor informático, localizada no Porto, Operador de Service Desk (M/F).Requisitos Técnicos -Experiencia profissional em arquitetura iSeries (Subsistemas, trabalhos, filas), com experiência em RPG/RPGLE,...

We are looking for a highly skilled IT Service Desk Engineer to join our team at TN Portugal. As the primary point of contact for all IT-related issues and requests, you will be responsible for ensuring that incidents and service requests are handled efficiently, either by resolving them directly or escalating them to the appropriate team.Your key...

As a Multilingual Help Desk Representative, you will play a critical role in ensuring that our customers receive the highest level of service and support. Your primary responsibilities will include responding to customer inquiries, resolving issues, and providing personalized solutions to meet their unique needs. You will also collaborate with colleagues to...

Nosso cliente, uma multinacional de transportes em plena expansão de mais de 15.000 pessoas que compartilham um propósito comum: construir uma mobilidade sustentável, multimodal e conectada.Deseja incorporar un ANALISTA DE SUPORTE – SERVICE DESK por tempo indeterminado, para escritórios localizados na Gondomar-Oporto.Suas funções serão as seguintes:...

Cadastro de IncidentesNossa empresa está à procura de um profissional qualificado para lidar com incidentes técnicos de forma rápida e eficaz. Como Operador de Service Desk, você será responsável por registrar, categorizar e priorizar incidentes, além de realizar investigações e diagnósticos de primeira linha para resolvê-los quando...

Job OverviewWe are seeking a highly skilled and detail-oriented Technical Help Desk Agent to join our international team in Porto. In this role, you will be responsible for providing exceptional customer service to our clients via phone, ticket, and chat.Your primary responsibilities will include:Solving Technical Issues: Troubleshoot and resolve technical...

Resumo do CargoBuscamos um Profissional de Análise e Resolução de Problemas de Tecnologia para fazer parte da nossa equipa. Como especialista em análise e resolução de problemas de tecnologia, você será responsável por identificar e resolver problemas complexos que afetam a disponibilidade e o desempenho das nossas aplicações. Você trabalhará em...

Our team at Decskill believes that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem.We are looking for a Help Desk Professional Fluent in French to join our team.The ideal candidate will have knowledge of techniques for handling complaints,...

Job SummaryWe're seeking an IT Support Engineer to join our team for a support project. The successful candidate will be responsible for providing technical support to French-speaking users across various technologies.ResponsibilitiesTechnical Support:Provide Level 2/3 technical support to French-speaking users across various technologies.Troubleshoot and...