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Customer Success Specialist
1 semana atrás
The Opportunity
Cryopdp is seeking an Associate Telesales Specialist to join our team.
This role involves managing a portfolio of dedicated customers and acquiring new business.
You will be responsible for attending to customer requests, providing answers and solutions, handling customer requests and incidents, delivering quotations, guaranteeing customer satisfaction, and collaborating with internal teams.
Main Responsibilities
- Manage a portfolio of dedicated customers and acquire new business.
- Attend to customer requests, questions, and needs.
- Provide the best possible answers and solutions to customer queries.
- Handle high volumes of low to medium-complex customer requests and incidents.
- Deliver adapted quotations to meet client needs.
- Guarantee customer satisfaction in the implementation of temperature-controlled logistics solutions.
About Our Team
We are a dynamic and growing company that values innovation and customer satisfaction.
We are committed to providing exceptional service to our customers and ensuring their complete satisfaction.
We are looking for a highly motivated and results-driven Associate Telesales Specialist to join our team.
