Customer Success Professional
Há 3 dias
The position of Regional Customer Success Senior Specialist for threat intelligence products is a pivotal role within Mastercard's Services division. This team plays a crucial part in ensuring that customers achieve their desired outcomes while maximizing the value of our products and services.
As a Regional Customer Success Senior Specialist, you will support in the development and delivery of cybersecurity and payment fraud intelligence within the region. Key responsibilities include managing threat intelligence solution utilization, overseeing regional revenue and risk management, and coordinating product launches.
This role requires a unique blend of technical expertise, business acumen, and customer-centric approach. The ideal candidate will have experience in leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage.
Mastery of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are highly desirable. Additionally, experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk, and vulnerability is essential.
We are seeking an experienced professional who can translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner. If you have a proven ability to analyze customer metrics and leverage data to drive customer success initiatives that contribute to mutual profitability and growth, we want to hear from you.
The successful candidate will be responsible for identifying 'next opportunity' for customers to further enhance the strength and value of the partnership for both parties. They will also work seamlessly with a diverse high-performing team, nurture a winning and inclusive culture, and focus on development at the individual and team level.
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Customer Success Professional
Há 2 dias
Lisboa, Lisboa, Portugal Zendesk Group Tempo inteiroAbout the RoleAs a key member of our Global Scaled Customer Success organization, you will be responsible for delivering 1:1 engagements and driving customer value through comprehensive Discovery and expert Recommendations. Your work will involve facilitating 1:Many webinar events and scaled campaigns to ensure customers are deriving optimal value from...
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Customer Success Professional
Há 2 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroWe're seeking a seasoned Customer Success Professional to drive growth and satisfaction among our clients. As a key member of our team, you'll oversee a significant portfolio of accounts, ensuring seamless onboarding, proactive communication, and tailored support to meet each customer's unique needs.Key ResponsibilitiesDevelop and execute customized success...
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Customer Success Professional
Há 2 dias
Lisboa, Lisboa, Portugal Veesion Tempo inteiroCompany OverviewVeesion is a young and ambitious startup that is revolutionizing the industry with its cutting-edge AI technologies. We are committed to providing our customers with exceptional service and support, and we're looking for a talented individual to join our team as a Customer Success United States representative.About the RoleWe are seeking a...
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Customer Success Professional
Há 2 dias
Lisboa, Lisboa, Portugal Zendesk Group Tempo inteiroAbout the RoleThe Scaled Customer Success Program is an entry-level opportunity to build a strong foundation in customer success.You will help customers unlock the full potential of Zendesk's solutions while developing your technical skills, including learning about Zendesk AI and other innovative tools shaping the future of customer experiences.Key...
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Customer Success Professional
Há 7 dias
Lisboa, Lisboa, Portugal Full Fabric Tempo inteiroOverviewAt Full Fabric, we're seeking a highly skilled Customer Success Manager to play a crucial role in ensuring the success and satisfaction of our clients. As a key member of our team, you will be the primary point of contact for our educational partners, fostering strong relationships and driving product adoption.Key ResponsibilitiesClient Relationship...
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UKI Customer Success Professional
Há 16 horas
Lisboa, Lisboa, Portugal Phiture Tempo inteiroWe're on a mission to revolutionize company spending by automating processes and promoting responsible behavior. As a Customer Success Manager, you'll play a vital role in driving adoption and nurturing our biggest customers in the UKI market.About UsWe're a dynamic team of over 850 professionals from 100+ nations, united by our core values: championing the...
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Customer Success Professional
Há 4 dias
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroCompany OverviewVeesion is a young, ambitious startup that requires a talented CUSTOMER SUCCESS MANAGER (CSM) to drive customer satisfaction and loyalty.
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Customer Success Professional
Há 5 dias
Lisboa, Lisboa, Portugal Pager Tempo inteiroPagerDuty revolutionizes critical work execution through our Operations Cloud.The Principal Customer Success Manager establishes and maintains strong relationships with customers to help them achieve their digital objectives. This role involves interacting with customers from various backgrounds, including different market segments, sizes, solution...
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Customer Success Team Professional
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Lisboa, Lisboa, Portugal Circle Cardiovascular Imaging Tempo inteiroAbout UsAt Circle Cardiovascular Imaging, we're transforming cardiac magnetic resonance imaging and other advanced technologies to improve cardiovascular care. Our mission is to empower healthcare providers with innovative solutions that drive better patient outcomes.We're a team of passionate individuals dedicated to delivering exceptional customer...
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Senior Customer Success Professional
Há 3 dias
Lisboa, Lisboa, Portugal Softgic Tempo inteiroSoftgic Mission: We deliver high-quality products and services while striving to satisfy both internal and external clients. Our company culture emphasizes continuous improvement and employee development.About This Role: As a Senior Customer Success Manager at Softgic, you will play a pivotal role in ensuring the success of our customers by leveraging your...
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Sales and Customer Success Professional
Há 3 dias
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro**Job Description:** Our team is seeking a highly motivated and results-driven individual to join our team as a Sales and Customer Success Professional. In this role, you will be responsible for identifying and pursuing new business opportunities, building relationships with clients, and providing exceptional customer service.**Responsibilities:**Contact new...
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Senior Customer Success Manager
Há 2 dias
Lisboa, Lisboa, Portugal Zendesk Tempo inteiro**Job Summary**Zendesk is seeking a Senior Customer Success Manager to lead our entry-level scaled customer success associates, guiding them as they help customers achieve their goals with our solutions.**Responsibilities:**Lead a diverse team of associates, providing mentorship, guidance, and strategic direction.Collaborate with associates to shape...
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Customer Success Expert
Há 4 dias
Lisboa, Lisboa, Portugal ambis Tempo inteiroAbout the Job: We're looking for a Senior Customer Success professional to join our innovative team at ambis. In this role, you'll play a pivotal part in defining and executing our customer success strategy, ensuring that our customers derive maximum value from our smart locker solutions.You will be responsible for managing customer accounts and projects,...
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Growth and Customer Success Professional
Há 3 dias
Lisboa, Lisboa, Portugal Pleo Tempo inteiroAbout Our Company CultureWe're a dynamic and ambitious company that's passionate about changing the way companies manage their finances. Our company culture is built on four core values: 'Champion the Customer', 'Succeed as a Team', 'Make it Happen', and 'Build to Scale'. These values guide everything we do, from the way we interact with our customers to the...
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Customer Success Professional EMEA
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Lisboa, Lisboa, Portugal RemoFirst Tempo inteiroAbout Us: RemoFirst provides comprehensive global payroll and compliance solutions for businesses expanding internationally. Our innovative approach empowers employers to hire and pay employees worldwide without establishing local entities, ensuring compliance with labor laws.Your Role: As a Customer Success Manager, you will play a crucial role in advising...
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Customer Success Representative
3 semanas atrás
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroSocial network you want to login/join with:We're a dynamic, forward-thinking digital company committed to delivering exceptional customer experiences across Europe. Our innovative platform combines cutting-edge technology with personalized support to empower our clients and drive their success. Join our diverse team where your insights and proactive approach...
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Customer Success Strategist
Há 7 dias
Lisboa, Lisboa, Portugal ambis Tempo inteiroWe are seeking a skilled Senior Customer Success professional to join our team at Ambis. The ideal candidate will possess a strong background in customer-facing roles, with experience in coordinating with software and hardware engineering teams.This role involves managing customer accounts and projects, ensuring clear communication and alignment of goals and...
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Manager, Customer Success
3 semanas atrás
Lisboa, Lisboa, Portugal Zendesk Tempo inteiroManager, Customer Success page is loadedManager, Customer SuccessApply locations Portugal - Lisbon - Office time type Full time posted on Posted Yesterday job requisition id R30374Job DescriptionAt Zendesk, we're dedicated to fostering an environment that nurtures growth, innovation, and meaningful connections with our customers. As we continue to enhance...
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Customer Success Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Clearops Gmbh Tempo inteiroYour missionAt ClearOps, we keep the world of machinery moving by transforming the entire service supply chain of machine manufacturers into a seamless data ecosystem.Our platform connects manufacturers, dealers, and machines to predict the demand for parts and services in ways never seen before, ensuring that machinery never stops working.As a young,...
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Customer Success Manager
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Lisboa, Lisboa, Portugal Cleverly Lda (Portugal) Tempo inteiro.Customer Success Manager - Spanish SpeakerCustomer Success Manager - Spanish SpeakerApply locations Portugal - Lisbon - Office time type Full time posted on Posted 2 Days Ago job requisition id R30316Job DescriptionAs a Customer Success Manager in the Global Scaled Customer Success organization, your responsibility is to work nimbly across different sizes...