Customer Service Representative in Lisbon

1 semana atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro
German Speaking Customer Service Job in Lisbon

We are looking for a native German speaker to join our dynamic customer service team in Lisbon, Portugal. As a key member of the team, you will ensure that our German-speaking clients receive exceptional service and support.

About the Role:

  • You will be responsible for addressing issues and questions from clients in a friendly and professional manner.
  • You will resolve complaints and provide timely assistance to our clients.
  • You will help clients with problems related to online shopping and home delivery.

Requirements:

  • You must be a native German speaker with professional proficiency in English.
  • You must have a work permit for Portugal or be an EU citizen.
  • You should have good analytical and reasoning skills.
  • You should be friendly, proactive, and possess problem-solving skills in challenging situations.
  • Some experience in telephone customer service or call center is a plus.

The Offer:

  • Salary: €9,000 gross per month (€108,000 gross per year) + €2,400 gross performance bonus per month.
  • Paid training with a specialized partner.
  • Health Insurance coverage.
  • Accommodations package (company housing).
  • Meal allowance of €8 per day.
  • Possibility to grow within the company.
  • Free Portuguese courses offered.

About Us:

We are a leading global company founded in 1978 by two French entrepreneurs in Paris. We operate in over 60 countries worldwide with over 500,000 employees.



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