Nespresso Customer Experience Manager

POSITION SNAPSHOT Location: Lisbon, PortugalCompany: Nestlé - NespressoFull-timeType of contract: PermanentDegree/Master's degreePosition Summary The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of espresso coffee. Since 1986, Nespresso has redefined and revolutionized the way millions of people enjoy...

About the RoleAs an Operations Customer Expert at Nespresso, you will act as a brand ambassador with the goal of elevating the customer experience. This involves transforming every contact into an opportunity to create engagement with the brand, trust, and loyalty.Key ResponsibilitiesServe customers in inbound and outbound contacts through voice or digital...

About the Job:We are looking for a talented Coffee Specialist to join our team at Nestlé Business Services. As a key member of our team, you will be responsible for delivering exceptional customer experiences for the Nespresso brand.Key Accountabilities:Attending to customer inquiries via various channels.Providing accurate and timely solutions to customer...

About UsNestlé Business Services (NBS) is at the heart of the Nestlé Group, delivering Shared Services Business expertise and culturally diverse team experiences to drive continuous improvement processes.Your RoleAs a Coffee Specialist, you will be responsible for attending all types of customer contacts via voice, email, or chat for both B2C and B2B...

About the Role:We are seeking a skilled Coffee Specialist to join our team at Nestlé Business Services. In this role, you will be responsible for delivering exceptional customer experiences for the Nespresso brand.Your Key Responsibilities:Attend to all customer inquiries via voice, email, or chat, providing accurate and timely solutions.Welcome customers...

Operations Customer Expert for Nespresso – Dutch/ Flemish speakerAs an Operations Customer Expert at Nespresso, you will act as a brand ambassador with the goal of elevating the customer experience, transforming every contact into an opportunity to create engagement with the brand, trust, and loyalty.What you'll doServing customers in inbound and outbound...

About the RoleAs a Customer Service Ambassador for Nespresso, you will be responsible for delivering exceptional customer experiences through personalized and professional communication.Serve customers in inbound and outbound contacts via voice or digital platforms, identifying and responding to their needs and expectations.Achieve high customer satisfaction...

POSITION SUMMARY As a Nespresso Webmaster, you'll be responsible for executing the setup of products, promotions and content on Nespresso E-commerce Boutiques (B2C and B2B) and for managing web flows and services, ensuring functionality and efficiency across platforms and devices.You will also be responsible for rolling-out new features and developing,...

Position SummaryNBS is seeking a Coffee Specialist to join our team. This professional will be responsible for all front office contacts with customers for the Nespresso brand. Reporting to the CRC Team Leader, this role requires exceptional communication skills, ability to multitask, and strong organizational skills to thrive in a dynamic environment.

Full-timePOSITION SUMMARYAs a Nespresso Webmaster, you'll be responsible for executing the setup of products, promotions, and content on Nespresso E-commerce Boutiques (B2C and B2B) and for managing web flows and services, ensuring functionality and efficiency across platforms and devices. You will also be responsible for rolling out new features and...

Operations Customer Expert for Nespresso – French speakerAs an Operations Customer Expert at Nespresso, you will act as a brand ambassador with the goal of elevating the customer experience, transforming every contact into an opportunity to create engagement with the brand, trust, and loyalty.What you'll doServe customers in inbound and outbound contacts...

Operations Customer Expert for Nespresso – Dutch/ Flemish speakerAs an Operations Customer Expert at Nespresso, you will act as a brand ambassador with the goal of elevating the customer experience, transforming every contact into an opportunity to create engagement with the brand, trust, and loyalty.What you'll doServe customers in inbound and outbound...

Company OverviewTeleperformance Portugal is one of the leading companies in customer service outsourcing. With over 12,000 employees from 111 nationalities, we provide services in 35 languages.Job DescriptionWe are seeking a skilled Nespresso Team Lead to join our team. As a leader, you will be responsible for developing and motivating a team of customer...

About the Team:We are a dynamic and forward-thinking team at Abroad Experience, dedicated to delivering exceptional customer service and driving business growth. As a Customer Partnership Manager, you will be part of a collaborative and results-driven team, working closely with our sales, marketing, and customer service departments to achieve our goals.Our...

About the RoleThe Customer Sales Executive will play a crucial part in our Customer Service team, contributing to sales and retention targets.Main Responsibilities:To provide top-notch service to customers, covering phone, email, and chat communication channels.Deliver accurate product information and advice to ensure customer satisfaction.Identify and...

Customer Experience ManagerWe are seeking a highly skilled Customer Experience Manager to join our UKI Market team. This is a unique opportunity to work with high-value customers, driving adoption and retention in the Adoption/Nurture phase.The ideal candidate will have a growth mindset, be hands-on, and enjoy helping others scale and grow. You will be...

.Full-time/Hybrid modeAbout UsNestlé Business Services (NBS) is at the heart of the Nestlé Group.We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide.We are a multicultural and diverse team of professionals.We are passionate about digital...

Teleperformance Portugal is a leader in customer experience solutions, and as an Operations Customer Expert, you will play a vital role in elevating our clients' satisfaction.About the RoleYou will serve as a brand ambassador, acting as the primary point of contact for customers. Your goal will be to transform every interaction into an opportunity to create...

Axians Portugal is seeking a highly skilled Critical Situation Manager to join our team. This role involves managing Premier Customers' and Partners' Critical Situation incidents, ensuring timely and effective response to internal and external customer needs.The RoleWe are looking for a seasoned professional with excellent organizational skills, fluent in...

About the Role:We are looking for a highly motivated and skilled Global Sales Representative to join our dynamic team at Abroad Experience. As a Customer Success Specialist, you will be responsible for driving sales growth, enhancing customer experiences, and fostering strong relationships with our clients.Your key responsibilities will include providing...