Medical Product Advisor
Há 7 dias
Your role as a Medical Product Advisor will be centered around delivering exceptional customer support and expertise in the Omnipod-Product, an Insulin Management System.
You will be responsible for handling customer inquiries, responding to inbound calls, and coordinating product shipments. Your goal will be to provide timely and empathetic solutions to customers' issues while encouraging their compliance with product utilization.
Key Responsibilities:- Taking care of customer inquiries related to the Omnipod-Product
- Responding to inbound calls and resolving customer issues
- Coordinating product shipment and ensuring timely delivery
- Providing support and direction to customers
To succeed in this role, you will need:
- A native level of German and a good level of English
- Enthusiasm about medicine and an affinity for providing help
- Knowledge of the value and impact that a good customer experience can create
- Excellent communication skills and the ability to listen attentively
- Energetic and innovative approach with the ability to work at a fast pace
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Portugal for an international career and life experience
This is a full-time position with rotating shifts (40 hours/week) from Monday to Sunday (7am-11pm). You will have the opportunity to work in a hybrid model, splitting your time between working from home (3 days) and office hours in Lisbon (2 days).
Compensation and BenefitsWe offer a competitive salary package including:
- An estimated gross monthly salary of 1200€ (including free accommodation)
- An estimated gross monthly salary of 1400-1600€ (excluding accommodation)
- Reimbursement of initial flight expenses after contract signing
- Airport pick-up service
- Yearly two-way flight ticket back to your home country (within the EU)
- Help with paperwork, opening a bank account, and other relocation-related tasks
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
We are a multinational organization dedicated to providing sales and customer service solutions. Our team includes talents from over 80 nationalities worldwide, and we strive to create a welcoming environment for our employees. As a Medical Product Advisor, you will have the opportunity to grow professionally and personally in a dynamic and culturally diverse workplace.
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