Digital Sales Expert

Há 18 horas


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

Job Overview:

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We are seeking a highly motivated Digital Sales Representative to join our team at Phiture. As a Digital Sales Representative, you will play a crucial role in driving online business conversion rates by actively resolving prospect and customer inquiries through various channels.

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Salary: $60,000 - $80,000 per year

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About the Role:

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In this role, you will become an expert on Zendesk products and be the voice of our customers, understanding their needs and making them champions. You will conduct discovery calls, provide demos, and help customers see the value in purchasing Zendesk. Additionally, you will meet or exceed SLAs and KPIs established for the role, including ticket volumes, response and resolution times, and productivity.

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Requirements:

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To succeed in this role, you will need excellent written communication skills in English, 1+ years of sales experience, preferably in software/SaaS, and a real passion for Zendesk technology. You will also need outstanding organizational skills, with the ability to multitask a high volume of opportunities at all times, and the ability to thrive in a fast-paced environment, think strategically, and excel at tactical execution against a task.

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Benefits:

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We offer a hybrid way of working that enables you to purposefully come together in person at one of our many offices around the world, connect, collaborate, and learn, while also giving you the flexibility to work remotely for part of the week. We believe in offering our people a fulfilling and inclusive experience and are proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace.

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About Us:

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Zendesk is the intelligent heart of customer experience. Our software was built to bring a sense of calm to the chaotic world of customer service. Today, we power billions of conversations with brands you know and love. We are committed to providing our customers with exceptional support and service, and we are looking for talented individuals who share our vision and values.


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