Digital Sales Representative
3 semanas atrás
Digital Sales Representative - SaaS Expert
Job DescriptionWe're seeking a skilled sales professional to join our team in driving online business conversion rates. As a Digital Sales Representative, you will become an expert on Zendesk products and articulate their value to informed buyers.
You will be responsible for providing several touch points across the customer journey to help them make informed buying decisions. This is a new team at Zendesk, so you will be one of the founding members in what will be a fast-growing area for our business.
Key Responsibilities- Actively resolve prospect and customer inquiries to drive online business conversion rates
- Become an expert on Zendesk products
- Be the voice of our customers; understand their needs and make them champions
- Conduct discovery calls, provide demos and help customers see the value in purchasing Zendesk.
- Meet or exceed SLAs and KPIs established for the role, including but not limited to: ticket volumes, response and resolution times, and productivity.
- Exceed activity, pipeline, and revenue goals on a weekly basis
- Excellent written communication skills in French and English
- Ability to thrive in a fast-paced environment, think strategically and excel at tactical execution against a task
- Outstanding organizational skills, with the ability to multitask a high volume of opportunities at all times
- Real passion for Zendesk technology and quick ability to learn tools and processes
- 1+ years of sales experience; software/SaaS experience preferred
- Will require working with clients/prospects across Zendesk's global market
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