Customer Support Representative with Icelandic Language Skills

3 semanas atrás


Lisboa, Lisboa, Portugal Talent Trail Tempo inteiro

Are you a skilled communicator with a passion for Icelandic language and culture? We have an exciting opportunity for a Customer Support Representative to join our team in Portugal.

Key Responsibilities:

  • Communicate with customers via phone, chat, and email in Icelandic and English
  • Monitor and resolve cases efficiently to ensure quick resolution
  • Maintain customer satisfaction while representing a major brand
  • Develop and sustain strong, professional relationships with partners, always showing empathy
  • Work towards achieving targets set by both the client and the company

Requirements:

  • Fluency in Icelandic
  • Proficient English communication skills
  • Strong communication, interpersonal, and problem-solving abilities
  • Basic computer knowledge and technical skills
  • Ability to multitask effectively
  • Team-oriented with the ability to thrive in a fast-paced, energetic environment

What We Offer:

  • Comprehensive relocation support to Portugal, including flight, hotel stay, and assistance with finding housing—all at no cost to you
  • Competitive monthly salary plus two additional salaries per year
  • Health benefits and various other discounts
  • Full training provided by certified instructors
  • Opportunities for career advancement and professional development

Note: By applying for this vacancy, you are giving your GDPR consent to Talent Trail. We might share your CV details directly with our client for the purpose of recruitment.



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