Customer Support Representative with Afrikaans Language Skills

3 semanas atrás

Lisboa, Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

David Kennedy Recruitment Ltd is a leading recruitment agency providing innovative solutions for international companies across Europe. We are seeking a highly skilled Customer Support Representative with native Afrikaans language skills to join our team in Lisbon, Portugal.

Job Summary

We are looking for a customer-focused individual with excellent communication skills to provide support to our clients in Afrikaans. The successful candidate will be responsible for handling customer inquiries, providing solutions to product-related issues, and maintaining a professional and empathetic approach.

Key Responsibilities
  • Listen actively to customers' questions and concerns about products and provide accurate and effective solutions
  • Offer clear and concise guidance regarding product usage, ensuring customers understand how to use products safely and efficiently
  • Provide detailed information on product ingredients, composition, and safety, answering any queries related to the contents of products
  • Assist in emergency situations, offering immediate support and advice for customers facing issues like product misuse, and escalating critical cases when necessary
  • Maintain up-to-date knowledge of the product line and ensure all customer inquiries are handled with professionalism and empathy
  • Document customer interactions accurately, ensuring detailed records are kept for future reference or further investigation when needed
Requirements
  • Native/fluent in Afrikaans, both verbal and written
  • Fluent in English (minimum B2 level)
  • Eligible to work in Portugal or pre-settled in Portugal
  • Excellent communication skills, with the ability to listen attentively and respond thoughtfully to customer inquiries
  • Strong problem-solving abilities to address customer concerns efficiently and provide appropriate solutions
  • Experience in customer service, particularly in handling technical or product-related inquiries, is preferred but not required
  • Ability to remain calm and composed during high-pressure situations, such as emergencies or difficult customer interactions
  • Proficiency in using email, phone systems, and other customer service tools; experience with CRM software is a plus
  • Strong organizational skills to manage multiple customer requests and document conversations accurately
Benefits
  • Excellent remuneration package based on experience, skills, and performance
  • Be part of a dynamic multilingual, multicultural, and creative team with a positive and friendly atmosphere
  • Guidance and tools to reach your full potential
  • 5 days of training, covering product knowledge, customer management techniques, and software programs
  • Training includes hands-on practice through on-the-job training
  • During the training period, you will be under a preliminary contract, with the opportunity to sign a 12-month contract upon successful completion
  • Opportunity to work in a supportive environment focused on growth and skill development
  • Relocation support
  • And many others

  • Customer Support Representative with Afrikaans Language Skills

    3 semanas atrás

    Lisboa, Lisboa, Portugal Talent Trail Tempo inteiro

    Are you looking for a challenging role that utilizes your Afrikaans language skills? Talent Trail is seeking a Customer Support Representative to join our team.Key Responsibilities:- Communicate with customers via phone, chat, and email to resolve their queries efficiently- Monitor and resolve cases quickly to ensure customer satisfaction- Develop and...

  • Customer Support Representative with Afrikaans Language

    3 semanas atrás

    Lisboa, Lisboa, Portugal Talent Trail Tempo inteiro

    Job OpportunityWe are seeking a highly skilled Customer Support Representative with fluent Afrikaans language skills to join our team at Talent Trail. As a Customer Support Representative, you will be responsible for communicating with customers via phone, chat, and email, resolving cases efficiently, and maintaining customer satisfaction while representing...

  • Customer Support Representative with Afrikaans Language Expertise

    1 semana atrás

    Lisboa, Lisboa, Portugal Talent Trail Tempo inteiro

    We're seeking a highly skilled Customer Support Representative with expertise in Afrikaans to join our team at Talent Trail. In this role, you'll work with some of the top global brands, utilizing your strong communication skills to provide exceptional customer experiences.Responsibilities:Communicate with customers via phone, chat, and email to resolve...

  • Customer Support Representative with Afrikaans Language

    1 semana atrás

    Lisboa, Lisboa, Portugal Talent Trail Tempo inteiro

    Customer Support Job DescriptionAre you fluent in Afrikaans and have strong communication skills? We are looking for a talented individual to join our team as a Customer Support Specialist.Job Responsibilities:- Communicate with customers via phone, chat, and email to resolve their queries efficiently.- Monitor and resolve cases quickly to ensure customer...

  • Customer Support Specialist with Afrikaans Language

    4 semanas atrás

    Lisboa, Lisboa, Portugal Talent Trail Tempo inteiro

    We are seeking a highly skilled Customer Support professional fluent in Afrikaans to join our team at Talent Trail. As a Customer Support Specialist, you will be responsible for communicating with customers via phone, chat, and email, resolving cases efficiently, and maintaining customer satisfaction while representing a major brand.Key...

  • Customer Support Specialist with Afrikaans Language

    4 semanas atrás

    Lisboa, Lisboa, Portugal Talent Trail Tempo inteiro

    Job OpportunityAre you a skilled communicator fluent in Afrikaans? We're seeking a talented individual to join our team as a Customer Support Specialist. This exciting role offers the chance to work with top global brands and take your career to the next level.Key Responsibilities:- Provide exceptional customer service via phone, chat, and email- Efficiently...

  • Customer Support Representative with German Language Skills

    2 semanas atrás

    Lisboa, Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    Job Title: Customer Support Representative with German Language SkillsWe are seeking a highly skilled Customer Support Representative with German language skills to join our team at Wibit Consulting & Services (WibitCS). As a Customer Support Representative, you will be responsible for providing exceptional customer service to our clients, resolving their...

  • Customer Support Representative with Icelandic Language Skills

    3 semanas atrás

    Lisboa, Lisboa, Portugal Talent Trail Tempo inteiro

    Job Opportunity:We are seeking a highly skilled Customer Support Representative with proficiency in Icelandic to join our team in Portugal. As a key member of our customer support team, you will be responsible for communicating with customers via phone, chat, and email, resolving cases efficiently, and maintaining customer satisfaction while representing a...

  • Customer Support Representative with German Language Skills

    1 semana atrás

    Lisboa, Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    We are seeking a highly skilled Customer Support Representative with German language skills to join our team at Wibit Consulting & Services (WibitCS) in Lisbon, Portugal. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key...

  • Customer Support Representative with Danish Language Skills

    3 semanas atrás

    Lisboa, Lisboa, Portugal Talent Trail Tempo inteiro

    Are you a Danish language expert looking for a new challenge? We have an exciting opportunity for a Customer Support Representative with Danish language skills to join our team at Talent Trail. In this role, you will be responsible for communicating with customers via phone, chat, and email, monitoring and resolving cases efficiently, and maintaining...

  • Customer Service Representative with Turkish Language Skills

    3 semanas atrás

    Lisboa, Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    Job Title: Customer Service Representative with Turkish Language SkillsJob Summary: We are seeking a highly skilled Customer Service Representative with fluent Turkish language skills to join our team at Wibit Consulting & Services (Wibitcs). As a Customer Service Representative, you will be responsible for providing exceptional customer service to our...

  • Customer Service Representative with German Language Skills

    3 semanas atrás

    Lisboa, Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    Job Title: Customer Service Representative with German Language SkillsWe are seeking a highly skilled Customer Service Representative with German language proficiency to join our team at Wibit Consulting & Services (Wibitcs). As a key member of our customer support team, you will be responsible for addressing customer inquiries, resolving issues, and...

  • Customer Support Representative with Icelandic Language Skills

    3 semanas atrás

    Lisboa, Lisboa, Portugal Talent Trail Tempo inteiro

    Are you a skilled communicator with a passion for Icelandic language and culture? We have an exciting opportunity for a Customer Support Representative to join our team in Portugal.Key Responsibilities:Communicate with customers via phone, chat, and email in Icelandic and EnglishMonitor and resolve cases efficiently to ensure quick resolutionMaintain...

  • Customer Service Representative with German Language Skills

    4 semanas atrás

    Lisboa, Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    {"h1": "Customer Service Representative with German Language Skills", "p": "At Wibit Consulting & Services (WibitCS), we are seeking a highly skilled Customer Service Representative with German language skills to join our team in Lisbon. As a key member of our customer support team, you will be responsible for addressing customer inquiries, evaluating...

  • Customer Support Representative with German Language Skills

    3 semanas atrás

    Lisboa, Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    We are seeking a highly skilled Customer Support Representative with German language skills to join our team at Wibit Consulting & Services (WibitCS) in Lisbon. As a key member of our customer support team, you will be responsible for managing a social media part of a popular streaming service platform.Duties and Responsibilities:Communicate with customers...

  • Customer Service Representative with Dutch Language Skills

    Há 3 dias

    Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro

    Job Opportunity in LisbonSmart-Recruitments is seeking a highly skilled Dutch Speaking Customer Support Representative to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients via phone, chat, and email.Key Responsibilities:- Deliver exceptional customer service and...

  • Customer Service Representative with German Language Skills

    2 semanas atrás

    Lisboa, Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    Job Title: Customer Service Representative with German Language SkillsJob Summary: We are seeking a highly skilled Customer Service Representative with German language proficiency to join our team at Wibit Consulting & Services (Wibitcs). As a Customer Service Representative, you will be responsible for addressing customer inquiries, evaluating concerns, and...

  • Customer Service Representative with German Language Skills

    4 semanas atrás

    Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro

    Job Title: Customer Service with GermanAt Smart-Recruitments, we are seeking a highly skilled Customer Service Representative with expertise in German language to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our German-speaking clients.Your Responsibilities:Provide timely and...

  • Customer Service Representative with German Language Skills

    3 semanas atrás

    Lisboa, Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    Customer Service Representative with German Language SkillsWe are seeking a highly skilled Customer Service Representative with German language proficiency to join our team at Wibit Consulting & Services (Wibitcs). As a Customer Service Representative, you will be responsible for addressing customer inquiries through various channels, including chat, email,...

  • Customer Service Representative with Finnish Language Skills

    1 semana atrás

    Lisboa, Lisboa, Portugal Talent Trail Tempo inteiro

    Customer Support Role OverviewWe are seeking a skilled Customer Support Representative to join our team. The ideal candidate will have strong communication skills and fluency in Finnish. Key Responsibilities:- Provide excellent customer service via phone, chat, and email- Monitor and resolve customer cases efficiently to ensure timely resolution- Develop and...