Customer Service Representative for Tobacco Products in Lisbon

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Company Overview:

Become a part of our international team at Blu Selection, a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world. Our company takes care of its employees' career development, language skills, accommodation, and social integration.

Salary:

We offer a competitive salary package, including €1,350 gross per month (including free accommodation) or €1,550 gross per month (excluding accommodation). Additionally, we provide reimbursement of your initial flight expenses, airport pick up, yearly two-way flight ticket back to your home country within the EU, private health insurance, and help with paperwork and opening a bank account.

Job Description:

In this role, you will be responsible for providing support and advice to customers regarding our brand's tobacco products. Your tasks will include answering incoming queries via phone, email, and chat, identifying issues, and providing solutions to ensure high customer satisfaction. You will also record data in the CRM system and provide ad-hoc support while being an integral part of our team.

Required Skills and Qualifications:

To succeed in this role, you should possess a native level of German and at least a B1 level of English. Knowledge of the value and impact of good customer experience is essential, along with being an attentive listener, comfortable communicator, and energetic team player. You should also have an enthusiasm for intercultural communication and an expatriate lifestyle, be willing to relocate to Lisbon, and hold a valid Portuguese work permit.

Benefits:

As a valued member of our team, you can expect a range of benefits, including free Portuguese lessons, cooking classes, sports activities, and social events organized by the company. We prioritize your career growth, providing real opportunities in different career paths.

Living in Lisbon:

Lisbon offers a unique blend of cultural history, delicious cuisine, and friendly people. As an international hub, it boasts a large English-speaking local community and a warm climate all year round.



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