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Technical Solutions Specialist

1 semana atrás

Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

We are seeking a talented Dutch-Speaking Customer Service Representative to join our team in Lisbon and contribute to our mission of delivering exceptional customer service in the website technical solutions industry.

About the Position:

This is an onsite-only role that requires strong problem-solving skills and excellent communication skills to deliver top-quality support to Dutch-speaking clients.

You will work closely with internal teams such as technical support and development to ensure accurate solutions for customers and maintain confidentiality and adhere to company policies regarding data protection and customer privacy.

Responsibilities:
  • Provide expert-level customer service to Dutch-speaking clients
  • Resolve technical issues and provide step-by-step troubleshooting assistance
  • Maintain clear and accurate records of all customer interactions
  • Ensure customer satisfaction through prompt and efficient issue resolution
Requirements:
  • Fluency in Dutch (C2 level required)
  • Previous experience in customer service or technical support is a plus
  • Strong problem-solving abilities and excellent communication skills
About Us:

We are a fast-paced and dynamic company that prioritizes innovation and customer satisfaction. We offer competitive salary packages, career growth opportunities, and the chance to be a part of an evolving and innovative company that is focused on technical solutions for websites.

We believe in empowering our employees to take ownership of their work and strive for excellence in everything they do.