Customer Experience Professional for Lisbon
Há 1 mês
About the Role
">We are seeking a Customer Experience Professional to join our team in Lisbon. As a key point of contact, you will deliver exceptional customer support and guidance to advertisers and agencies.
Your Responsibilities
- Troubleshoot and resolve technical platform issues.
- Guide clients to optimize their advertising campaigns for better performance.
- Work closely with internal teams to provide feedback and improve the user experience.
What's in It for You
You can expect a competitive salary of up to 1366 euros per month, including base pay, bonuses, and food allowance. We also offer a relocation package, private health insurance, meal card, holiday bonuses, and a pathway for career growth.
Your Schedule
Shifts are rotational, Monday to Sunday, with 8-hour shifts and a 1-hour break between 6:00 AM and 12:00 AM. You will have two days off per week, scheduled in advance.
Requirements
- You should be fluent in Spanish with B2-level English.
- Currently residing in Portugal with an EU passport or valid residence permit.
- A proactive learner who is ready to take on new challenges.
About Us
We strive to create a vibrant, multicultural work environment where our employees can thrive. If you're a motivated individual looking to grow professionally, we encourage you to apply.
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