Customer Experience Professional for Lisbon

Há 1 mês


Faro, Portugal Cross Border Talents Tempo inteiro

About the Role

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We are seeking a Customer Experience Professional to join our team in Lisbon. As a key point of contact, you will deliver exceptional customer support and guidance to advertisers and agencies.

Your Responsibilities

  • Troubleshoot and resolve technical platform issues.
  • Guide clients to optimize their advertising campaigns for better performance.
  • Work closely with internal teams to provide feedback and improve the user experience.

What's in It for You

You can expect a competitive salary of up to 1366 euros per month, including base pay, bonuses, and food allowance. We also offer a relocation package, private health insurance, meal card, holiday bonuses, and a pathway for career growth.

Your Schedule

Shifts are rotational, Monday to Sunday, with 8-hour shifts and a 1-hour break between 6:00 AM and 12:00 AM. You will have two days off per week, scheduled in advance.

Requirements

  • You should be fluent in Spanish with B2-level English.
  • Currently residing in Portugal with an EU passport or valid residence permit.
  • A proactive learner who is ready to take on new challenges.

About Us

We strive to create a vibrant, multicultural work environment where our employees can thrive. If you're a motivated individual looking to grow professionally, we encourage you to apply.



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