Italian Customer Support Specialist
Há 1 mês
Are you passionate about technology and customer service? We are seeking a skilled Italian Customer Support Specialist to join our team at KultureTalent - Global Talent in Lisbon. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients via chat, email, and phone calls.
Key Responsibilities:
- Communicate with customers in Italian and English
- Track and resolve customer cases in a timely and efficient manner
- Maintain high customer satisfaction and represent our brand
- Assist customers with account management and password security
- Escalate unresolved cases to our 2nd level support team
Requirements:
- Fluency in Italian (C1 level) and advanced English knowledge
- Excellent communication and problem-solving skills
- Prior customer support experience is an advantage
What We Offer:
- Relocation package for international candidates
- Competitive monthly salary and annual bonuses
- Performance-based bonuses and meal allowance
- Healthcare benefits and discounts
- Transport bonus and professional growth opportunities
We are committed to providing a supportive and inclusive work environment. If you are a motivated and customer-focused individual with a passion for technology and languages, we encourage you to apply for this exciting opportunity.
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