Perspective Account Manager: Driver Engagement Expert

Há 21 horas


Lisboa, Lisboa, Portugal Uber COE Tempo inteiro
About the Role

We're seeking a highly skilled Perspective Account Manager to join our team at Uber COE. As a key member of our driver engagement program, you'll play a vital role in ensuring that our drivers feel supported and empowered to succeed.

Job Summary

This is a full-time position that requires strong communication and interpersonal skills. You'll be responsible for developing and maintaining relationships with our drivers, providing personalized coaching and recommendations to help them improve their earnings and supply hours.

Key Responsibilities
  • Develop and manage relationships with drivers through proactive outreach and regular check-ins
  • Provide customized coaching and recommendations to help drivers achieve their goals
  • Take ownership of handling multiple driver accounts and delivering against key performance indicators (KPIs)
  • Act as a voice of the customer, gathering insights and feedback to inform program improvements
Requirements

To be successful in this role, you'll need:

  • Excellent communication and interpersonal skills
  • A strong understanding of the driver experience and how to support their needs
  • The ability to work independently and collaboratively as part of a team
  • A passion for driving business results and improving processes
What We Offer

As a Perspective Account Manager at Uber COE, you'll have the opportunity to work on a high-impact program that's driving real change in the transportation industry. You'll also receive a competitive salary and benefits package, including:

  • An estimated $65,000 - $85,000 per year, depending on location and experience
  • A comprehensive health insurance plan
  • Generous paid time off and holidays
  • Ongoing training and development opportunities
About Us

At Uber COE, we're committed to creating a workplace culture that's inclusive, supportive, and empowering. We believe that everyone deserves the opportunity to thrive and make a meaningful contribution, and we're passionate about building a team that reflects this vision.



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